Jason Abrams Email & Phone Number

Huntington Beach, California, Us

Directed the daily operation of a full-service 416 key hotel including: Front Office, Reservations, Guest Services, Housekeeping, Recreation, Event Services, Food & Beverage and Security.

West Hollywood, Ca, Us

•Directed the daily operation of a 240 room full-service hotel including: Front Desk, Valet, Bell, Housekeeping, Food & Beverage, Culinary, Banquets, Security, and Valet; with a combined staff of over 150.

West Hollywood, Ca, Us

• Managed the daily operation of the hotel including: Front Desk, Valet, Bell, Housekeeping, and Food & Beverage with a combined staff of 140. • Directed the opening of new food & beverage outlets; as well as reconcepting to best fit business needs and profitability. • Implemented Hygiene and Wellness procedures for Global Biorisk Advisory Council Certification

New York, New York, Us

• Handle pre/post-sales event operations and client relationship management for over 120 corporate accounts including Uber, Microsoft, and Netflix. Obtained 100% client satisfaction scores while exceeding upsell revenue goals/targets by 158% and increasing re-bookings by 75%.• Managed and executed multi-day events/programs weekly with contracts ranging from $10K-$500K+• Conducted on site walk through with prospective clients and provide sales support for new leads.

San Francisco, Ca, Us

• Executed over 3,500 events annually ranging from 10-500 attendees. Including the management of 75K sq. ft. of meeting space and 25 individual breakout rooms.• Responsible for a $2.5 million annual budget including accrual accounts, purchase orders, employee payroll, and external vendor contracts.• Led a 24 person team: received the highest employee engagement scores out of all Hyatt managers on the west coast (a 4.97 out of a 5.0 scale).• Worked directly with customers and clients face-to-face for event execution: increased client satisfaction survey scores year-over-year.• Managed payroll, union negotiations, scheduling, forecasting, budgeting, profit/loss analysis, and employee engagement.

Lahaina, Hawaii, Us

• Directed the operations of three departments that had a combined annual revenue of $4.73 million.• Led a 50 employee team across three departments: increased employee engagement scores from 4.11 to 4.34 (5.0 scale).• Managed a $2.8 million annual budget with accrual accounts: handled profit and loss statements, financials, accounting, budgeting and forecasting.

Lahaina, Hawaii, Us

• Supervised, managed, and accounted for a $1.3 million annual revenue generating department.• Coordinated the logistics of a customer-service focused team to service 806 guest rooms.• Responsible for the management, supervision, and direction of a 26-person department.• Implemented a marketing program to promote private oceanside dining that increased sales by 73%.

Lahaina, Hawaii, Us

• Managed, budgeted, and accounted for over $275,000 annual budget with accrual accounts.• Managed and executed events for over 150,000 square feet of indoor/outdoor meeting space.• Responsible for the management, supervision, and direction of a 27-person department.• Responsible for contract management, treasury management, inventory controls and maintaining accurate par levels for all operating supplies needed for the food & beverage division.

Lahaina, Hawaii, Us

• Assisted with the allocation of annual budget of $250,000 in China, Glass, Flatware, and Operations supplies for the entire food & beverage division.• Responsible for the management, supervision, and direction of a 25-person department.• Responsible for hiring, mentoring, coaching, and separation of employment.