Helping mortgage banks, servicers and financial support companies manage their data with our Data Quality Manager to instantly identify data issues; using a revolutionary OCR tool to pull golden data sets from borrower notes and comparing against databases, servicer data and systems to ensure decisions are made based on the right information.

Change Agent and Oversight support for Servicing operations. Bringing Automation/Innovation to department and desktops through tech, process, and education.

Directed all aspects of reporting from more than 20 servicers (20k-750k loans) and to each owning entity - internal or external - with exemplary results and iron clad processes built to ensure all requirements exceeded. Data Owner for system of record with oversight of projects to integrate data across divisions utilizing Data Warehouse and SBO2000/MSP/PeopleSoft(GL).

Built Loan Sales process with accurate balancing/sales of 60,000 loans/moBuilt FN shortage surplus reducing outstanding monthly position from 30k loans iao 3mm to <100 loans ciao 10kOversaw staff transferring loansBuilt cash reconciliation process reviewing 200k transactions/mo, reclassing for 100% balancing

Built new process for prepayment penalty overviewCleared 3 year outstanding out of balance in various accountsBuilt new process for payoff processingBuilt new process to control funds application/passthroughBuilt new process for Investor Reporting automation across 600+ investors ensuring 2.5bb accurately accounted/reported/summarizedBuilt new management reporting process for investor reporting