Working on advertising sales in print and digitally for Production Engineering Solutions Magazine.

I'm a sales executive for the North East edition of the Metro newspaper. Duties include cold-calling, managing campaigns, telephone and email sales, appointment making and account managing. Customer care throughout a campaign is also a priority, as is upselling/cross-selling and lead generating.

B2C telephone sales for subscriptions to the Telegraph Newspaper and digital content. Consistent top performer with excellent customer services and post-sales care. Innovative sales techniques and a natural flair for selling the product.

Managing a busy betting shop, involving all aspects of Coral's experience with the addition of constant lone working, hedge betting and using various different systems day to day.

Telephone customer services and tech support for Goodmans electrical products. Showed excellent customer care and great working knowledge of their product range.

Managing a busy high street betting shop, with various responsibilities such as opening/closing, money handling, serving customers, working out bets and dealing with the various systems in use at one time.