- Proven leader responsible for driving sales success and managing a high-performing sales team to exceed revenue targets. Expert in developing and executing innovative sales strategies, pursuing new business opportunities, and monitoring performance metrics. Skilled in fostering strong customer relationships, collaborating with cross-functional teams, and effectively communicating sales strategies and progress to stakeholders. Dedicated to building a positive and results-driven sales culture.- Led continuous process improvement and business process outsourcing initiatives, resulting in significant cost reductions and operational efficiencies.- Championed the development of a transformative sales and marketing strategy, driving a 36% increase in revenue and positioning the company for sustained growth.- Created and executed a comprehensive sales strategy, successfully expanding market share within a $4B marketplace and fueling overall business growth.Provided strategic leadership from concept to commercialization, including competitive positioning, brand building, and high-stakes negotiations to ensure market success.- Oversaw the implementation of a customer relationship management (CRM) software platform across the sales organization, enhancing client management and optimizing sales processes.- Maintained and nurtured key client relationships, leveraging strategic cold-calling, relationship building, and solution-driven approaches to meet and exceed client needs.- Forged and strengthened strategic partnerships with C-Suite executives, achieving critical business objectives and driving long-term growth.- Successfully developed and executed profitable business plans, providing mentorship and training to cross-functional teams to ensure alignment with organizational goals and seamless execution.

- Developed new business opportunities by driving technology sales solutions to enhance customer experiences, focusing on building loyalty and trust. Prospected and secured new accounts by leveraging internal resources to deliver significant value.- Maintained and managed current and prospective clients through cold calling, strategic relationship building, and effective solution resolution, consistently nurturing relationships based on trust and reliability.- Promoted challenger sales by encouraging out-of-the-box thinking, mentoring team members, and conducting hands-on research to identify and address customer needs.Leveraged exceptional business acumen to lead teams, foster collaboration, and provide training, all while ensuring customer support and satisfaction.- Propelled enterprise account management through strategic sales planning, resource management, and business leadership, driving growth and maximizing ROI across the sales pipeline.Directed education cloud selling initiatives across a territory of 10-25 major universities, each with $300M+ in annual revenue, by designing and launching effective account strategies.- Built strategic relationships with C-Suite executives, aligning business goals to secure targeted revenue quotas and maximize territorial sales.Impacted key buying decisions by discovering new organizational initiatives and mapping tailored solutions across multiple business lines, effectively resolving problems and enhancing business growth.- Delivered informative presentations to customers, showcasing solutions and driving business growth within the assigned territory.

- Oversee the sales cycle from prospect to close and partner with other teams to ensure successful onboarding (New Logo Business)- Achieve and exceed monthly sales goals through outbound sales efforts - Understand the struggle of a customer and approach each conversation with a consultative approach- Partner with Product and Marketing teams to ensure our solutions meet the needs of the market- Build partnerships and establish lasting, fruitful relationships with existing customers to retain and grow our presence within enterprise-grade organizations- Take full ownership of your managed book and oversee business prioritization, financial contract structuring, legal negotiations, technology strategy, and ongoing account management- Discover challenges and aspirations with customers within your book and use Square's platform and product portfolio to grow their success through up-sell and cross-sell opportunities

- Supported the Lower Midwest Region, including Missouri, Kansas, Oklahoma, and Texas, by delivering robust technology solutions and driving the sale of key products and services such as Mobile Device Management and Data Center Infrastructure.- Aligned with Strategic Account Leaders to generate $20 million in revenue, achieving a 15% year-over-year growth in my overall book of business.- Proactively identified and engaged with new business prospects, including decision-makers, buyers, and C-Level executives, securing face-to-face meetings that revealed purchasing behaviors and expanded our sales pipeline.- Cultivated and strengthened relationships with key accounts, driving sales growth in existing technology categories within Strategic and Large accounts across a defined geographic territory.- Provided ongoing training and support to Account Leaders and Business Development teams on both new and existing technology products and services, enhancing their ability to meet sales targets.- Collaborated with business leaders to develop strategic profiles of top accounts, introducing innovative service offerings to the market that fueled continued sales growth.

- Led HR initiatives with a focus on employee onboarding, offboarding, and records management, ensuring compliance and contributing to a seamless employee experience throughout the employee lifecycle, backed by 6 years of HR Generalist experience.- Managed employee relations, performance management, and HR compliance, utilizing 6 years of expertise to foster a positive work environment and resolve issues efficiently.- Designed and implemented a paperless tax form submission process, resulting in a companywide cost savings of $400K annually by eliminating shipping and processing expenses, and aligning the process with HR best practices.- Spearheaded the transition to a third-party HR software integration (SAP), leading to a significant cost reduction of $1.5M, while ensuring compliance with HR policies and maintaining effective vendor relationships.- Served as the primary liaison for supply requisitioning, effectively coordinating with internal and external partners to ensure timely and accurate resource allocation, leveraging HR knowledge to streamline operations.- Successfully implemented a company-wide software conversion, transitioning to PC and Virtual Desktop applications, including MS Outlook and Lotus Notes, which enhanced productivity and user experience.

- Built and maintained cohesive working relationships with store managers, vendors, and co-workers- Managed P&L performance, performed budgeting and merchandising while overseeing all in-store operations- Coached, trained, and counseled store associates on a consistent basis

- Increased sales by overseeing guest services and merchandising of multiple departments with sales ranging from $2M-$9M- Opened and closed store while acting as the primary liaison for developing business plans and compiling detailed reports based on an in-depth analysis of weekly sales projections- Interacted with guests and other team members while coordinating computer systems and network installations

- Coordinated installation of computer programs and operating systems, while maintaining, monitoring, and managing programming processes for all phases of system and software development- Assisted staff and users in resolving computer malfunctions and programming issues- Maintained and supported systems for data warehouse and business intelligence (BI) initiatives, including software, servers, and networks

- Met and exceeded the company’s goals and initiatives by 100%, therefore resulting in an increase in revenue and reduction in employee turnover- Planned and organized numerous programs that maximized employee performance goals- Trained more than 60 employees and provided thorough training in order to reach the company’s expectations and objectives