Case Manager for Cross Roads at CRM.Male & Female 6 month residential substance abuse treatment.Maintains and utilizes knowledge of community resources and accessibility. Schedules appointments with consideration of client needs and preferences. Locates, uses, monitors, and/or develops community resources and services for clients.

Provide non-clinical, evidenced based support services within the different hospital locations by performing tasks designed to assist patients in wellness and recovery to promote self-advocacy. Promote social learning through experiences; encourage patients to develop independent behaviors that are based on choice rather than compliance. Assist patients to establish life skills, including personal care and social responsibility habits. Assist patients to establish/reestablish and maintain healthy interpersonal relationships. Assisting patients with accessing information and resources necessary to make informed decisions to positively affect the patients’ overall wellness and recovery. Assist and motivate patients to navigate the array of services available to achieve and maintain recovery. Engage and assist patients to move through the stages of recovery and develop personal recovery plans and social capital.

Provide direct care to adult patients as assigned by MSS Team Leader and/or Director of Nursing (DON).Working with patients withdrawing from substance and/or with mental health disorders.

Build strong relationships and partner with hiring managers and interview teams to ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteriaDevelop and execute strategic initiatives for recruiting diverse talent in a multi-site organizationCreate and implement employment marketing strategies to attract job seekersPartner with corporate leaders to forecast and develop plans for key staffing initiativesTrack and report key metrics designed to measure and predict staffing activityActively participate in all staffing related activities and engage in cross functional projectsProcess background checks for all employees hiredMaintain knowledge and execute interviews in accordance with HR laws

Handle negotiations between clients and consumers pre-litigationVerify property holdings and financial informationUse advanced skip tracing techniquesOrganize and maintain files

Handle negotiations between clients and consumersUse advanced skip tracing techniquesOrganize and maintain files

Handle negotiations between clients and consumersKnowledgeable of FDCPA Collections Requirements and all other rules and regulations pertaining to collections Teach, coach and develop EmployeesPerform second Talk-offs for various collectorsTeach employees advanced skip tracing techniquesMaintain and record transactions and communicationsResolve collection discrepanciesCreate daily reports and daily reconciliations Handle employee complaints, concerns, etc.Account analysisManage 10-15 collectors

Trained in leadership skillsPerformed all tasks as assignedAssisted new sailors assigned to dutyTrained new sailors on assigned dutiesFirefighter trainingSmall arms trainingShip preservationManaged between 10-15 people