Jason Barley Email and Phone Number

• Site prep new locations for network infrastructure installation• Responsible for the setup and maintaining of the SUSE Linux file servers• Responsible for the setup and maintaining of the Windows data servers• Assist in maintaining and troubleshooting GroupWise email system• Assist with firewall setup and installation• Maintain and backup of existing SQL databases on data servers• Analyzing and troubleshooting network performance• Troubleshooting desktop, laptops, printers and other peripherals• Troubleshooting file and data servers • Knowledgeable with Bomgar, ssh connections, and RDP• Auditing data and files servers to ensure backups, server updates, and anti-virus updates are being properly applied• Creating new user accounts for file and email access• Working with end users for equipment needs• Support and training for end users • Support and training for field techs and help desk• Setup, support and training for audio/visual needs for conferences both in house and on site• Creating and maintaining instructional documentation for new installations and updating of equipment• Testing new software and hardware• Support for the VoIP ShoreTel phone system• Implementation and management of the internet video broadcast via MediaSite system• Set up and maintenance of external NAS for backing up of imaging system• Work with STS for internet connection issues for the counties• Work in co-operation with third party software vendor to ensure their servers and applications are updated properly and operational

• Provided phone support for end users and field technicians• Provided onsite support and troubleshooting for end users• Repair of laptops, desktops, printers, scanners, servers, and other peripherals• Training and support for new and existing employees and end users• Managed field technician’s daily duties and dispatch calls to their area• Ensured vendor and customer contract regulations were followed• Worked with various vendors for filing warranty repairs and returns• Performed Logistic duties