Jason Batcho Email & Phone Number

Dubai, United Arab Emirates

To assist in overseeing and directing all aspects of the restaurant operation, under the guidance and supervision of the Outlet Manager, and within the limits of established Emaar policies• Pay full attention to guests and provide best possible care and service• Courteous Support & Attitude and maintain good reputation of the club• Always be thorough with sales program and constantly be informed on all changes and promotions• Continuously train sub ordinates and… Show more To assist in overseeing and directing all aspects of the restaurant operation, under the guidance and supervision of the Outlet Manager, and within the limits of established Emaar policies• Pay full attention to guests and provide best possible care and service• Courteous Support & Attitude and maintain good reputation of the club• Always be thorough with sales program and constantly be informed on all changes and promotions• Continuously train sub ordinates and develop new training programmes and ensure employees are trained to follow Establishment standards• Maintain good communication between Restaurant, Kitchen through the F& B Manager• To organize the department in such a way that the function is smooth in the absence of the manager.• Suggest ideas and contribute to continuous improvement of the operation.• Perform duties and projects as assigned by Manager• Familiarity with local food hygiene and HACCP guidelines as per Dubai Municipality• Assist Restaurant Manager in achieving yearly budgets and goals set by management Show less

Working as Supervisor and replacing the Assistant Manager \ Manager in his absence to plan, organize and direct all processes to ensure the outlet provides quality service that is consistent with the SOP and achieves maximum revenue and profit in line budgeted and forecasted.

 Ensuring colleagues adhere to and support the Atlantis Quality Standards Preparation of daily work allocation plan/duties and prepare and maintain weekly roster for team members Providing hands-on support and assistance to colleagues to ensure highest levels of service and courtesy are provided to guests. Conducting team briefings, meetings and trainings as directed by Management Assisting management to maintain departmental SOP and ensuring that all colleagues have a… Show more  Ensuring colleagues adhere to and support the Atlantis Quality Standards Preparation of daily work allocation plan/duties and prepare and maintain weekly roster for team members Providing hands-on support and assistance to colleagues to ensure highest levels of service and courtesy are provided to guests. Conducting team briefings, meetings and trainings as directed by Management Assisting management to maintain departmental SOP and ensuring that all colleagues have a working knowledge and they follow the SOP at all times. Supervising the level of consistency and quality of table and/or counter service of all menu items Ensuring that an effective link is maintained between the kitchen and service areas Ensuring that all outlet processes adhere to all food hygiene regulations and procedures Consistently monitor food and beverage being served and service quality, escalating any major problems/ complaints to Management Actively promote the use of up selling techniques within the outlet to exceed guest expectations and increase revenue Provide specialist advice to customers and colleagues on food and beverages Supervise all aspects of food and beverage quality and hygiene and take immediate corrective action concerns to Management In absence of the Restaurant Manager take responsibility of operational issues Other responsibilities as may reasonably be requested by the management Team leading and extensive customer relationship management Show less

Colombo Sri Lanka

 Responsible for all day to day aspects relating to the management and maintenance of the cleaning service within the contract specification to the agreed performance, qualitative and financial targets.  Have full working knowledge of the areas in the building which are covered by the service team. Responsible for work allocation to the cleaning team, keeping within the specified detail of the contract, the financial budget and working principles. Plan staff rota’s and manage staff… Show more  Responsible for all day to day aspects relating to the management and maintenance of the cleaning service within the contract specification to the agreed performance, qualitative and financial targets.  Have full working knowledge of the areas in the building which are covered by the service team. Responsible for work allocation to the cleaning team, keeping within the specified detail of the contract, the financial budget and working principles. Plan staff rota’s and manage staff hours worked, sickness and annual leave to ensure staff are paid correctly.  Ensure a high standard of personal hygiene and appearance and general cleanliness to comply with statutory and Company regulations, wearing company uniform as specified  Control and issue cleaning material ensuring stock rotation and safety in storage.  Order cleaning materials as required following Company procedures through nominated suppliers. Carry out weekly cleaning audits to monitor cleaner’s performance and adherence to Company standards.  Liaise with the Cleaning Operatives to identify training required to implement the standards to facilitate the running of contract and deliver training as required.  Be aware of the condition of the equipment, organize repairs/replacements as appropriate to ensure that all equipment is in safe working order, checked regularly and serviced. Report any faults to client ensure they are rectified and ensure equipment is not used until safe. Show less

Dubai Uae

 Served as the Leader of the team Monthly stock taking and explanation of system variances  In charge of order taking, cash handling, credit card transactions and opening/closing shifts Responsible for being in charge and supervising of all maintenance related activities, follow up on micro machine updates Replacing head waiter in his absence to supervise and ensure a smooth operation Handling guest complaints Conducting trainings / briefings for new… Show more  Served as the Leader of the team Monthly stock taking and explanation of system variances  In charge of order taking, cash handling, credit card transactions and opening/closing shifts Responsible for being in charge and supervising of all maintenance related activities, follow up on micro machine updates Replacing head waiter in his absence to supervise and ensure a smooth operation Handling guest complaints Conducting trainings / briefings for new staff In charge of tips Show less