Was one of four individuals in the organization to help build and implement a standard sales process along with a leadership development program. Worked in a multi unit role teaching and coaching store leadership through the program. Supported the program through adoption checkpoints and strong coaching around behaviors to help meet the goals of store leaders.

Health Care Relocations has been providing relocation services exclusively to the Healthcare Industry for twenty years. Our extensive experience and very skilled expertise ranges from the Planning, Scheduling and Relocation of hospitals, Warehousing, Management and Installation of owner purchased/owner installed materials, consolidation and inventory of assets post relocation and the most important portion of any hospital relocation - the organization and management of your patient relocation. Health Care Relocations' comprehensive understanding of the intricacies of a hospital environment and our commitment to your project will ensure a successful move for both staff and patients.

Promoted to General Manager of Roomful Express Butler locationSupervise and manage a staff of 8 Provided support to the sales team, ensuring all sales and service objectives were metDealt with customer complaints in a reassuring and successful manner Adequate knowledge regarding the relationship between retail sales and service operations with the essence of marketing and sales supportEnforced staff adherence to company policies

Supervise and manage sales staff of 16 while being the manager on dutyProvided support to the sales team, ensuring all sales and service objectives were metDealt with customer complaints in a reassuring and successful manner Adequate knowledge regarding the relationship between retail sales and service operations with the essence of marketing and sales supportEnforced staff adherence to company policies

Acted as supervisor for a sales staff of four from 2006-2008Assisted in merchandising and buying of furniture and accessoriesEstablished a personal customer base by maintaining strong rapport with customersCommunicated with customers from initial contact through delivery to ensure customer satisfactionEnforced staff adherence to company policies