Information Technology Generalist
Current· Primary IT Lead for Sollis Health West Coast operations as well as escalation for the MSP Help Desk.· Daily duties included all technical needs related to new staff, medical imaging, lab equipment, expansion project, and desktop support.· Manages all onsite/remote support and troubleshooting, deployments, training, and other assigned duties. Primary medical tools of support which includes Athena Pacs, Ambra Pacs, RelayMed, Vetmed, Biofire, Piccolo, Quidel Triage, Abbot Now, and Pochi. This includes setting up all imaging devices from submission to reads to setting up all non-imaging medical devices for submission of all blood work, urine, and other bodily fluids.· Primary IT tools includes Window 10/11, Azure, Meraki, Kaseya Remote tools, and other related tools.· Project management duties regarding managing wiring vendors, office upgrades/moves, new offices set up/deployments related to San Francisco, West Palm Beach, and Manhattan Beach.