Duties included leading 70 plus team members, facility and grounds manager, safety management, planned and executed shipment of 40-80 truckloads per day in peak season, built relationships with greenhouses, sourced and negotiated vendor contracts, and negotiated staffing agency contracts. Negotiated purchases of new building equipment. Coached to performance, scheduled team, team member performance reviews, exceeded production and strategic goals, created hiring strategies. Created and executed onboarding, job function, and safety training for new hires through creating and implementing standard operating procedures. Built, fire, and safety inspections, created evacuation maps, and conducted safety walks/audits. Created company-wide safety manual and warehouse safety program.

Duties included leading 35-50 team members, lean methodology focused, coaching up, performance management, implementing Standard of Work and doing observations, scheduling, daily staffing and production plans based on budget, interviewing and onboarding new talent, tracking counter measures, problem solving with the team, and delivering annual/quarterly reviews.

Duties include leading a team of 26-30 specialists, creating schedules, onboarding, creating the quality call evaluation program, exceeding sales goals, unifying the team across regions and keeping them engaged, configure scheduling and dialer system, partnering with overflow call vendors to ensure a great experience for our members, and coaching to performance.

Duties included leading 12-18 consultants, conducting performance reviews, analyzing and delivering team stats, personalized coaching sessions for development, coaching to performance, exceeding KPI, employee and customer engagement, facilitate team trainings, leading team meetings, and delivering corrective actions.· Registered Senior Outbound Sales Consultant III· Senior Relationship Expander Coaching Consultant· Financial Service Consultant