Managed multiple projects for our large RSN clients (NESN and YESn). Project sizes and HL details include: • NESN: Platforms covered AppleTV, iPhone, Android, iPad and Roku devices. 20-person team size – mostly local team with a budget exceeding $1 million• YES: to make enhancements to their existing YES app introducing Direct-to-Consumer subscriptions. Platforms covered: all Apple iOS and tvOS, all Android mobile and TV, Roku TV, Samsung TV and Web. The team (approx. 35 professionals)… Show more Managed multiple projects for our large RSN clients (NESN and YESn). Project sizes and HL details include: • NESN: Platforms covered AppleTV, iPhone, Android, iPad and Roku devices. 20-person team size – mostly local team with a budget exceeding $1 million• YES: to make enhancements to their existing YES app introducing Direct-to-Consumer subscriptions. Platforms covered: all Apple iOS and tvOS, all Android mobile and TV, Roku TV, Samsung TV and Web. The team (approx. 35 professionals) was distributed across North America, India (including a vendor in India), New Zealand, Columbia, and Israel. Budget for this project exceeded $2 million• PoC for a product being developed for the AR / VR space Show less

Covered at a program level data-related projects for our HBC / Saks / Off5th client with varying team sizes from 2 data engineers plus QA team members up to projects with teams in dozens of data engineers. In addition, managed a short project to build several Secondary Reports for our eCycle client. Project was 10 weeks in duration and delivered as expected.Technologies that were used in the project included: Time Tracking through 10,000Feet, Atlassian Suite (including Jira… Show more Covered at a program level data-related projects for our HBC / Saks / Off5th client with varying team sizes from 2 data engineers plus QA team members up to projects with teams in dozens of data engineers. In addition, managed a short project to build several Secondary Reports for our eCycle client. Project was 10 weeks in duration and delivered as expected.Technologies that were used in the project included: Time Tracking through 10,000Feet, Atlassian Suite (including Jira, Confluence, etc.), Microsoft Suite and G-Suite Tools, Informatica and Snowflake. Show less

Re-aligned the implementation of a couple highly complex customized identity management and registration portal projects for two of our client (SOCAN)’s clients (one in North America and one localized in India). Development and testing team was based in Kazakhstan.Technologies used included: Teamwork for Project Management and Time Tracking, Atlassian Suite (including Jira, Confluence, etc.), Microsoft Suite and G-Suite Tools. Okta, for identity management.

With Doxim owning operations for 80+% of Canada’s credit unions and several large banks, lead implementations of statement and back-office products for several of our larger clients including Industrial Alliance, CC&L and HSBC. Key functions included:• Business Development and creation of SOWs / Work Orders and Change Requests• Managing up to 10 projects at any given time • Close collaboration with several of Doxim’s PMs, developers, and executive team to complete building the… Show more With Doxim owning operations for 80+% of Canada’s credit unions and several large banks, lead implementations of statement and back-office products for several of our larger clients including Industrial Alliance, CC&L and HSBC. Key functions included:• Business Development and creation of SOWs / Work Orders and Change Requests• Managing up to 10 projects at any given time • Close collaboration with several of Doxim’s PMs, developers, and executive team to complete building the appropriate solution and to ensure effective migration of dataTechnologies employed included: Clarizen for Project Management and Time Tracking, Atlassian Suite (including Jira, Confluence, etc.), Microsoft Suite tools and Trello for daily ticket / work tracking. Show less

Lead the SOW creation, negotiation and project implementation as the senior customer facing representative in Canada for several projects including an implementation of Adobe Experience Manager v6.3 into CIBC’s Content Management group. Managed teams across both BizTech and CIBC’s various QA and Content Management teams (approximate full team size was 14 – 20 that was distributed between Toronto and India). Key functions included: • Daily Agile project management – the project was… Show more Lead the SOW creation, negotiation and project implementation as the senior customer facing representative in Canada for several projects including an implementation of Adobe Experience Manager v6.3 into CIBC’s Content Management group. Managed teams across both BizTech and CIBC’s various QA and Content Management teams (approximate full team size was 14 – 20 that was distributed between Toronto and India). Key functions included: • Daily Agile project management – the project was delivered through Scrum• Worked to effectively train CIBC’s Content Authoring team on the new AEMv6.3Technologies employed included: Atlassian Suite (including Jira, Confluence, etc.), Microsoft Suite and Adobe Experience Manager (v.6.3). Show less

Lead all engagements / implementations / product setups occurring on the Chain and Syndication sides of Leonardo’s Enterprise business. Effectively set expectations in pre-sales stages and ensured alignment on proper integration into our clients' environments. Provided pre-sales technical support helping to form the conceptual implementation of any Leonardo product, leading implementations, acting as an escalation point for post-implementation issues and a key subject matter expert on our… Show more Lead all engagements / implementations / product setups occurring on the Chain and Syndication sides of Leonardo’s Enterprise business. Effectively set expectations in pre-sales stages and ensured alignment on proper integration into our clients' environments. Provided pre-sales technical support helping to form the conceptual implementation of any Leonardo product, leading implementations, acting as an escalation point for post-implementation issues and a key subject matter expert on our processes to new employees to our group. Key functions included:• Conception and articulation (usually through mock-ups) of the best uses of the Leonardo product suite on a client's website• Facilitation of continuous improvements to the Leonardo Product Suite• Mentoring new employees to the team Show less

Managed multiple projects for our CIBC, Molson and SunLife Financial clients: • CIBC Wood Gundy: Managed a team of SMEs and vendors (one being our extended development team, one being our hosting partner) to complete a CMS (LifeRay) implementation that would allow CIBC Wood Gundy’s Investment Advisors to build portals that conformed to their brand guidelines• CIBC MDF: Managed a team of Business Associates, developers, QA testers and release managers. Project involved multiple streams… Show more Managed multiple projects for our CIBC, Molson and SunLife Financial clients: • CIBC Wood Gundy: Managed a team of SMEs and vendors (one being our extended development team, one being our hosting partner) to complete a CMS (LifeRay) implementation that would allow CIBC Wood Gundy’s Investment Advisors to build portals that conformed to their brand guidelines• CIBC MDF: Managed a team of Business Associates, developers, QA testers and release managers. Project involved multiple streams of change requests requiring extensive research, solutioning and multiple rounds of reviews with the client before development. Net result was driving a client that was continuously redlining to one who’s customer satisfaction markedly improved• Molson: Managed a team of Business Associates, Account Managers and a development partner. The project provided a dashboard for our experiential marketing sister company’s client (Molson). The dashboard allowed for scheduling / calendaring and then entry of responses and images after each of their experiential sampling events across the country• SunLife Financial: Involved a team that was composed of an Account Manager, a Creative Print Manager, a consulting system SME, and our offshore developers from our new development vendor (headquartered in China). Net result of the solution was delivery on-time / on-budget and with complete satisfaction Show less

Managed several different projects for a global consulting company including:• Managed a distributed team to record all instances of creative imagery on the Jeep.com site for 3 of their flagship vehicles to easily implement new creative photography once produced and update the mobile Jeep.com site• Managed a team of senior SMEs to provide a tool that TD could use to identify and rank all alerts and strategize a timely response plan to address alerts• Managed a team of senior leads… Show more Managed several different projects for a global consulting company including:• Managed a distributed team to record all instances of creative imagery on the Jeep.com site for 3 of their flagship vehicles to easily implement new creative photography once produced and update the mobile Jeep.com site• Managed a team of senior SMEs to provide a tool that TD could use to identify and rank all alerts and strategize a timely response plan to address alerts• Managed a team of senior leads to devise a strategy / process to integrate a newly developed interactive studio within TD Bank• PoC: Managed a team of architects with various competencies, Service Delivery Lead and representatives from IBM, Interwoven (Autonomy) and Endeca to incorporate WebSphere, TeamSite 7 and Endeca’s Commerce Suite into a proof of concept for Target’s e-Commerce engine• Managed a team to re-design the existing RogersCentre.com website• Re-aligned and re-scoped a project to complete the creative build of the Under Armour eCommerce site• Managed a distributed internal and external team to create a Flash-based web application for Scotiabank’s retirement calculator• Overlooked a maintenance project to collect required updates / fixes for the existing CANFAR website• Managed requirements from an E-commerce standpoint and led the test track, managing three client-side testers and on boarding one Sapient tester for xOHM’s eCommerce site• APM for the re-design of Roger’s Shopping Experience• APM for the web re-design of Fido’s website Show less

Responsible for meeting quarterly / yearly sales metrics for generating leads, closing IBM business, and maintaining customer satisfaction.

Reporting to the President, this position was responsible for the day-to-day management for a third-party logistics (3PL) National consumer fulfillment provider and distribution company.