Jason B. Email & Phone Number

Stockton-On-Tees, England, United Kingdom

I'm a Growth Director at Visualsoft that predominantly works with enterprise level clients. My skills encompass Website Auditing, Relationship Management, Problem Solving, Digital Marketing Strategy, Online Marketing Insights, and a consultative mindset to suggest innovative service solutions.I also excel in advising clients on strategic upselling opportunities, managing Enterprise level service renewals and implementing effective risk management strategies to overcome challenges and… Show more I'm a Growth Director at Visualsoft that predominantly works with enterprise level clients. My skills encompass Website Auditing, Relationship Management, Problem Solving, Digital Marketing Strategy, Online Marketing Insights, and a consultative mindset to suggest innovative service solutions.I also excel in advising clients on strategic upselling opportunities, managing Enterprise level service renewals and implementing effective risk management strategies to overcome challenges and minimising service level drop-offs.I've helped guide clients through integration with third-party systems, such as EPOS (Peoplevox / TRIMS), payment gateways (Klarna / Paypal), and APIs (3rd party bespoke systems) amongst others. This ultimately lead to improved enhanced operational efficiency, showcasing the tangible impact of interconnected systems.My dedication lies in cultivating mutually beneficial relationships that ultimately foster clients' online growth. I bring valuable insights and hands-on experience across a range of marketing channels, including PPC, Social Media Marketing (meta & Pinterest), Email Marketing, SEO, CRO, Affiliate Marketing, Marketplaces, and Creative Media. Show less

Stockton-On-Tees, England, United Kingdom

As an Account Director, I excelled in digital strategy achieving remarkable results for my clients. Team management, customer renewals and retention and building relationships with key business stakeholdersOverseeing Enterprise level retainer renewals, delivering objective driven solutions to meet businesses ever evolving demands. Upselling strategic upselling opportunities and reducing potential drops in the MRR to the business.

Stockton-On-Tees, England, United Kingdom

Stockton-On-Tees, England, United Kingdom

In this role, my primary focus was on supporting client growth through a combination of technical, service, and customised 3rd-party integrations.I deepened my understanding of digital marketing and effectively applied this knowledge to develop comprehensive digital marketing strategies while continuously monitoring marketing performance. This not only opened doors for identifying platform and digital marketing upselling opportunities but also allowed me to build strong, trust-based… Show more In this role, my primary focus was on supporting client growth through a combination of technical, service, and customised 3rd-party integrations.I deepened my understanding of digital marketing and effectively applied this knowledge to develop comprehensive digital marketing strategies while continuously monitoring marketing performance. This not only opened doors for identifying platform and digital marketing upselling opportunities but also allowed me to build strong, trust-based relationships with clients. By demonstrating how strategic use of platform features could fuel their digital growth, I adopted a consultative approach to sales.I conducted thorough website audits to identify any issues and proposed solutions, including the implementation of key modules that could significantly enhance account conversion rates.Leveraging my technical expertise and platform knowledge, along with a solid grasp of OLM (Online Marketing), I proactively tackled challenges, addressed client concerns, and served as the first point of contact for escalations. This approach helped me stay focused on achieving our set targets. Show less

Stockton-On-Tees, England, United Kingdom

As a Account Manager in a digital industry, I acquired a deep understanding of the Visualsoft platform. I became adept at swiftly providing advice, training, and solutions to clients whenever possible. I also had the responsibility to resolve or if required escalate customer issues when necessary.In addition to my platform knowledge, I developed expertise in key feature integrations, including EPOS connections, payment gateways, and API connections. Collaborating closely with… Show more As a Account Manager in a digital industry, I acquired a deep understanding of the Visualsoft platform. I became adept at swiftly providing advice, training, and solutions to clients whenever possible. I also had the responsibility to resolve or if required escalate customer issues when necessary.In addition to my platform knowledge, I developed expertise in key feature integrations, including EPOS connections, payment gateways, and API connections. Collaborating closely with clients, I facilitated the creation of customised development scopes, enabling them to submit tailored change requests to enhance their websites or integrate with new 3rd-party systems.Furthermore, I gained extensive experience working within a close-knit team, where I actively assisted colleagues whenever knowledge gaps arose. I promoted a culture of office collaboration, ensuring that solutions were shared and knowledge gaps were filled as needed. Show less