Jason Burt Email and Phone Number

Teir 2 technical support for a 24/7 911 call center and supporting staff.Core services administration and support: Active Directory, Exchange On premise and 365, Sharepoint, Call Recording and Records Management.Deployment and Integration of Entrust Two Factor Solutions.

Server installation and routine maintenance. Virtualization of new and replacement servers and Data Backup.Server Administration. Active Directory, DNS, DHCP and Group PolicyResponsible for the creation, development, deployment and ongoing operations of the organization’s current workstation imaging solution.Responsible for creation and maintenance of PowerShell scripts for reporting and user maintenance Office 365 Exchange as well as generating and submitting those reports.Creation of SQL queries in order to maintain our work order database.End user and back end break-fix support in very remote locations, either on premises or via remote access solutions.

Contracted with Kawaratha Pine Ridge District School Board.Image and distribute laptop packages for special needs children within the school board.Help desk support for teachers and trainers for the special needs technology.Diagnose and fix issues via Remote Connection and Active Directory.Distribute and install software via SCCM.

Basic and Advanced Electronics RepairFinal 8 months as Help Desk and IT Support within the Canadian Forces College in North York, Ontario.