Director Workforce Management And Enablement
Current
Mar 2024 - Present
AeroLeads people directory · profile
Jason Dennison Email & Phone Number
Proven Leader | Strategist | Operator | Complex Problem Solver | Team Builder | Growth Mindset
at
Upwork
1 work email found
@earnin.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Proven Leader | Strategist | Operator | Complex Problem Solver | Team Builder | Growth Mindset
Location
Greater Tampa Bay Area, United States, United States
Who is Jason Dennison? Overview
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Quick answer
Jason Dennison is listed as Proven Leader | Strategist | Operator | Complex Problem Solver | Team Builder | Growth Mindset at Upwork, based in Greater Tampa Bay Area, United States, United States. AeroLeads shows a work email signal at earnin.com and a matched LinkedIn profile for Jason Dennison.
Jason Dennison previously worked as Director Workforce Management and Enablement at Upwork and Consultant at Guidepoint. Jason Dennison holds Bachelor Of Applied Science - Basc, Technology Management from Saint Petersburg College.
Company email context
Email format at Upwork
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{first}.{last}@earnin.com
86% confidence
AeroLeads found 1 current-domain work email signal for Jason Dennison. Compare company email patterns before reaching out.
Profile bio
About Jason Dennison
Highly driven, results focused Contact Center professional with 20+ years’ experience developing, leading, and directing various areas of Call Center and Sales Operations. Specializing in all disciplines of Workforce Management; strategic operational planning, real-time tactical execution, business continuity, budget modeling, analytics, and service delivery to drive customer experience and exceed established goals. Adept at leading and inspiring multiple teams in an effort to execute common deliverables. Ability to drive quality and efficiency through improved processes and training.
Listed skills include Leadership, Customer Experience, Capacity Planning, Team Building, and 62 others.
Current workplace
Jason Dennison's current company
Company context helps verify the profile and gives searchers a useful next step.
10 roles
Jason Dennison work experience
A career timeline built from the work history available for this profile.
Consultant
May 2023 - Feb 2024
Head Of Wfm & Vendor Management
Feb 2022 - Mar 2023
Sr. Manager Sales Operations And Analytics
Recruited by sales leadership to create a contact center operations budget process, improve contact center operations and provide oversight of a marketing analytics team. Built and implemented strategies and processes to improve sales performance, customer experience; balancing costs and quality performance.
Mar 2019 - Aug 2021
Sr. Manager Command Center Wfm
Led a dynamic team of 20 internal Workforce Management (WFM) professionals, while directing 50+ vendor WFM personnel, ensuring federal and state mandated KPIs and service level targets were achieved for the enterprise. Servicing over 20 million inbound interactions annually by 7,000+ agents across 30+ contact centers globally.
Mar 2009 - Mar 2019
Wfm Forecast Analyst
Collaborated with business owners and market leaders to accurately forecast call volumes, analyze historical trends and factors, project budgetary expenses, and understand impacts to call volume.
Dec 2007 - Mar 2009
Preload Supervisor
Apr 2006 - Dec 2007
Network Support Technician
Sep 2005 - Nov 2007
Network Management Controller
Jul 2001 - Sep 2005
Aug 1997 - May 2001
1 education record
Jason Dennison education
-
Saint Petersburg College
FAQ
Frequently asked questions about Jason Dennison
Quick answers generated from the profile data available on this page.
What company does Jason Dennison work for?
Jason Dennison works for Upwork.
What is Jason Dennison's role at Upwork?
Jason Dennison is listed as Proven Leader | Strategist | Operator | Complex Problem Solver | Team Builder | Growth Mindset at Upwork.
What is Jason Dennison's email address?
AeroLeads has found 1 work email signal at @earnin.com for Jason Dennison at Upwork.
Where is Jason Dennison based?
Jason Dennison is based in Greater Tampa Bay Area, United States, United States while working with Upwork.
What companies has Jason Dennison worked for?
Jason Dennison has worked for Upwork, Guidepoint, Earnin, Centene Corporation, and Wellcare Health Plans.
How can I contact Jason Dennison?
You can use AeroLeads to view verified contact signals for Jason Dennison at Upwork, including work email, phone, and LinkedIn data when available.
What schools did Jason Dennison attend?
Jason Dennison holds Bachelor Of Applied Science - Basc, Technology Management from Saint Petersburg College.
What skills is Jason Dennison known for?
Jason Dennison is listed with skills including Leadership, Customer Experience, Capacity Planning, Team Building, Contingency Planning, Business Process Outsourcing, Contact Center Optimization, and Sales.
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