Jason Callander Email & Phone Number

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

Programme Manager at a Start up Life Insurer

Maidenhead

Managing a team of 4 Project Managers and 3 Business Analysts including mentoring and coaching. Chair of the Servicing Change Board which is responsible for prioritising and tracking the work of the Servicing Change function.Managing Agile and Waterfall methodology projects acting as Product Owner and Programme Manager. Managing resource conflicts across NVG with the Head of Group Change, CIO and other Board stakeholders.Coaching and development of experienced Project Managers, Business Analysts and less experienced Business Leads.Managed a change programme to review the servicing proposition and improve the end to end servicing operation with 4 projects currently in flight and 8 further projects scheduled for implementation. Successfully completed the migration, over 2 projects, of >55,000 accounts containing over £4.5 billion in assets. Managed all aspects of the operational capability from the current servicer to Acenden in 60 days

Watford, United Kingdom

Reporting to the CE, managing effective delivery of a programme to drive business and regulatory change across the business within time and cost constraints.Managed a programme of projects to prepare the business for significant regulatory change bringing together different areas of the business including Compliance, Risk, Operations, IT and external outsource providers to enable a cohesive controlled delivery within the regulatory framework and time constraints.Leading a team of 3 direct reports with responsibility for matrix project teams up to 12 including resource planning for the organisation.Secured loan sales and underwriting system (DPR) to enable significant increase in business volumes within the existing workforce capacity, through the design and implementation of introducer and consumer portals, rules, workflow and supported with XML interfaces.Managed the operational delivery of a £multimillion securitisation process to allow the business to grow within the current shareholder constrained capital.

Watford, United Kingdom

Delivered cutting edge loan broking systems (DST Systems) using both internal and external development teams, to improve business capacity through the use of automated workflow, rules and document management systems.Implemented a loan administration, servicing and collections system allowing loan book growth <25,000 accounts servicing < £500m loans including the transfer >2,000 existing accounts.