Providing strategic operations direction across IBM data center engineering operations across a globally dispersed portfolio ensuring IBM's critical facilities and data centers represent best practice in the sector, adopting a culture on innovation and risk management to achieve exceptional levels of performance, uptime and risk-free environments.Driving the overall strategy for Engineering Operations defining operational requirements and partnering with our global FM vendor to achieve achieve its intended outcomes.Leading an engineering and operations workforce of over 200+ talented individuals who are the hidden backbone to IBM's overall success and business operations.