Jason Cheng Email and Phone Number

-As Security manager of China, take charge of China (Beijing, Tianjin, Shanghai, Suzhou, Wuhan) offices' information security (ISO27001) work. Be responsible for defining policies for the China IT’s operation, risk analysis, audit, operation monitoring and operation improvement. It covers Employee IT security awareness training, IT asset management, Password management, Data classification, Backup and restore, Information assets safeguarding management, Access control, Communication and operation management, Information security protection, Application management, disaster recovery and drill management. -Leading development team to achieve immediate and long-term business purpose by offer internal applications coding. The details cover most office daily operation modules. Offering 20+ workflows service. Such as, employees Check-in and Check-out, Travel, Tickets booking, Reimbursement, Leave application, Out of office, Work time records, Lunch ordering, training and contract renewal, performance evaluation and some internal project software. Also support for IT helpdesk and Asset management platform (IT Asset application, IT asset purchase, IT asset fixing, IT asset disposal). -Govern the operation of IT systems and regional/global projects and provides direction for the operational function of the IT group. Leading helpdesk team to offer daily common IT support. Including desktop, server, network and telephone support. Cooperation with German IT to complete some projects.-Plan, Track and control the IT operating and capital budgets

As IT manager: Responsible for the daily support of ERP and CRM on-demand system  Leading 9 team members to offer IT common daily support（desktop/laptop, Server ,Router, VLAN, VPN, VOIP, Lotus/Exchange, website, SharePoint, VMware, and etc） of China mainland(1500 staff), Hong Kong, Korea, Japan and India. Responsible for the Corp project of China and after support service. Preparation for internal security audit. Maintain and improve security management level. Developing applications by Visio Studio and MSSQL for internal business purpose. Such as tax invoice printing, Reimbursement, travel and some finance applications. Plan, Track and control the IT operating and capital budgetsReport to global IT director(Foreigner，English speaker). As Commercial Analysis Manager:Lead a commercial analysis team of 6 members. Responsible for the daily management of Commercial Analysis department. Detail includes order management, data analysis, report creation, wholesalers management and bid document preparation. Offer suggestion and advice according to the data analysis to management and sales team. Report to Operation director of Asia(Foreigner，English speaker) .

 Lead an IT team of 15 member, Offer the common daily IT support（desktop/laptop, Server ,Router, VLAN, VPN, VOIP, Lotus/Exchange, website, SharePoint, VMware, and etc） to Beijing, Shanghai, Taipei, Japan, Korea, Singapore and Thailand.  Cooperate with project manager to set up platform/environment for different projects, Projects involve most platforms in the market, such as Windows, Mac, Linux, Netware, Solaris. Software covers the brand of Microsoft, Adobe, Apple, HP, Palm, Nokia, Symantec, MacAfee and etc. Maintain the platform(network and server) with troubleshooting.  As CISO(Chief Information Security officer), be responsible for the ISO270001 Audit. Acted as audit project manager, worked closely with vendor and Corp IT to define policies, check the daily operation and find problems, then have remedy measures. Improve the security level step by step and finally passed the formal audit. Plan, Track and control the IT operating and capital budgets

 Using Microsoft Visual Studio and MSSQL to develop management application for training centers. Modules include: LAB computers management, student visit/sales management, study progress management, course management, report management and etc. Website developing. Won the best employee of New Oriental School Offer after-sales service and IT daily common support.

IT common daily support