Jason Coates work email
- Valid
- Valid
Jason Coates personal email
Jason Coates phone numbers
Jason Coates is a Sales Data Manager at phs Group. He possess expertise in performance management, change management, quality control, customer experience, call center and 15 more skills. Colleagues describe him as "Being managed by Jason throughout my time at Capita, taught me a lot in regards to Sales techniques. Jason is completely target driven and will motivate you till he gets the best out of you and a pleasure to work with. While he was managing a team of over 10 staff, Jason still made sure each staff performed to the best of one ones ability. Jason is an asset to any firm, with a can do attitude, my only advice to anyone would be, if you employ him, keep him!!!" and "Jason is a highly knowledgeable and ruthlessly effective team manager, whose expertise goes well beyond just the typical “ticking the boxes,” KPI focused team manager. Jason constantly seeks to take his team to the next level, helping each individual feel valued to the company and really increasing their overall performance hugely with this. He has an eye for talent that brought some surprising yet constant results, bringing his team to the top of the department leader boards. With his… Show more"
-
Sales Data ManagerPhs GroupMorecambe, Gb -
Sales Data ManagerCitron Hygiene Uk Dec 2020 - Present -
Business Administration ManagerCitron Hygiene Uk Oct 2019 - Dec 2020Morecambe
-
Business Administration ManagerCannon Hygiene Uk Jan 2017 - Oct 2019Morecambe -
Team Manager - Nationals Business UnitCannon Hygiene Uk Aug 2015 - Dec 2017Morecambe
-
Sales ManagerCapita Jul 2013 - Aug 2015From 1st July 2013 switched employers to Capita Customer Management who now manage the Carphone warehouse contract for contact centres -
Sales ManagerCarphone Warehouse Dec 2010 - Jul 2013Responsible for managing a team of up to 12 inbound Sales ConsultantsConsistently monitored performance to ensure achievement of targets & Direct Sales KPI'sDeveloped & delivered coaching & training sessions to drive sales and service performanceManaged team providing regular 1-2-1 reviews and development through coaching and mentoringCarried out regular quality and compliance reviews to ensure company and FSA standards are metConducted performance action plans and disciplinary meetings with sanctions up to and including dismissal for issues such as conduct, capability and absenceResponsible for carrying out recruitment and selection of additional team membersResponsible for role of senior manager during periods of absence which involved overseeing the management and performance of 4 teams, up to 50 employees
-
Retentions Team ManagerCarphone Warehouse (O2 Contract) Nov 2006 - Dec 2010Responsible for managing a team of up to 12 inbound customer retention consultantsConsistently reviewed and managed performance in line with key business KPI'sHandled and took ownership of high level customer complaints through to an effective resolutionCarried out regular call monitoring to ensure business and regulatory requirements were achieved in line with targetsDeveloped a strong and consistent high performing team through coaching, training and mentoringProject managed employee engagement across 2 sites, developing cross site forums, communications and incentivesCarried out recruitment and induction of new consultants and managersEffectively managed multiple periods of change management including redundancy consultations during business restructure
-
Customer Service Team ManagerCarphone Warehouse (Talktalk) Jun 2006 - Nov 2006Responsible for managing a team of 10 1st line technical support agents Provided coaching and mentoring to ensure all KPI's were achieved Carried out extensive staff recruitment during early stages of contact centre growthEnsured call quality assessments were carried out, reviewed and developedHandled escalated customer complaints over the phone and e-mail
-
Sales Team LeaderAxa Mar 2001 - Nov 2005Team leader for an inbound sales team handling calls for RAC insure covering both home and motor insurance policies.Responsible for ensuring that all KPI's were achieved and the development and performance management of my team.
Jason Coates Skills
Jason Coates Education Details
-
Morecambe High School
Frequently Asked Questions about Jason Coates
What company does Jason Coates work for?
Jason Coates works for Phs Group
What is Jason Coates's role at the current company?
Jason Coates's current role is Sales Data Manager.
What is Jason Coates's email address?
Jason Coates's email address is jc****@****ene.com
What is Jason Coates's direct phone number?
Jason Coates's direct phone number is 4475571*****
What schools did Jason Coates attend?
Jason Coates attended Morecambe High School.
What skills is Jason Coates known for?
Jason Coates has skills like Performance Management, Change Management, Quality Control, Customer Experience, Call Center, Contact Centers, Customer Retention, Coaching, Stakeholder Management, Customer Satisfaction, Recruiting, Sales.
Who are Jason Coates's colleagues?
Jason Coates's colleagues are Sandra Thompson, Naomi Emberton, Lipcsei Árpi, Samantha Bentzen, Gee Bryan, Neal Rooke, Sandeep Bains.
Not the Jason Coates you were looking for?
-
4wragge.com, sky.com, mercedes-benz-hpe.com, gowlingwlg.com -
1xcite-design.co.uk -
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial