I recently graduated Summa Cum Laude with a Bachelor of Science in Computer Information Systems from the W. P. Carey School of Business at Arizona State University. My expertise encompasses software development and systems analytics, with a strong focus on improving operational efficiency and driving data-informed business decisions. With 10+ years of customer service experience, I bring a unique blend of technical skills and user-centered problem-solving, ensuring solutions that meet both business goals and user needs.I have hands-on experience in Python, Java, SQL, HTML, CSS, and JavaScript, along with proficiency in source control, SCRUM, and agile development methodologies. I specialize in systems analysis, software development, process automation, and delivering actionable insights through data analytics. I consistently seek ways to optimize workflows, enhance user experiences, and contribute to the overall success of projects.I am passionate about joining a socially responsible and innovative organization, where I can apply my skills to create impactful, scalable solutions. My collaborative nature, combined with my commitment to continuous improvement, ensures that I will be a valuable asset in fast-paced, dynamic environments.