A Technology Program to upgrade core business systems and infrastructure and to deploy 1400 new laptops nationally. The position of change manager is responsible for the change strategy. UAT, communications, training, and hypercare support across Australia.

A Digital Transformation Program involving four streams. End to End Cemetery Management, Payroll Automation, Website Refresh and Intranet Replacement. The introduction of a cloud based Cemetery Management System (OpusXi) replaced outdated Sales, CRM, Finance, Operations and Document Management systens and processes in 21 Cemeteries with 250 employees across Metropolitan Melbourne. The role has direct responsibility for leading the business through the transformation.

The rollout of the Salesforce system and CRM process changes to the customer facing employees within the LPG Gas division. This role is key in ensuring the rollout is successful by devising and implementing a change strategy that ensures full adoption of the new way of working. Responsibilities include business impact analysis, strategic planning, communications, training, resistance management and business continuity management.

Program Change Manager responsible for change and communications strategy and implementation an transformation program involving full data centre relocations into the latest cloud data centre solution. The program also involves transition to a new IT Service Management solution and the relocation of the technology division from Melbourne to Geelong. Reporting to the IT Executive Team, this position is focused on the people side of change across simultaneous streams impacting various… Show more Program Change Manager responsible for change and communications strategy and implementation an transformation program involving full data centre relocations into the latest cloud data centre solution. The program also involves transition to a new IT Service Management solution and the relocation of the technology division from Melbourne to Geelong. Reporting to the IT Executive Team, this position is focused on the people side of change across simultaneous streams impacting various categories of stakeholders. Major accountabilities associated with this position include PROSCI based change and communications strategy and planning, sponsor coaching, resistance management, preparation of communications material, training and post implementation reinforcement. Show less

Responsible for leading Project Practices within a technology division that implements technology solutions for WorkSafe and TAC. Both organisations and the Technology department have undergone significant transformations generating the need for a heavy focus on people change management while maintaining high delivery output of business as usual activities. Major accountabilities associated with this position include strategic resource planning, workforce management, operating model… Show more Responsible for leading Project Practices within a technology division that implements technology solutions for WorkSafe and TAC. Both organisations and the Technology department have undergone significant transformations generating the need for a heavy focus on people change management while maintaining high delivery output of business as usual activities. Major accountabilities associated with this position include strategic resource planning, workforce management, operating model transformation, change management, finance management and project delivery Show less

Responsible for the planning and implementation of divisional transformation program within a technology division that delivers over $20M worth of projects annually. This role included the responsibility to plan and get approval for the program, lead the delivery of all change components including communications planning and delivery and manage all recruitment and hand over activities. The result was the establishment of an operating model with a defined Business Engagement Function and a… Show more Responsible for the planning and implementation of divisional transformation program within a technology division that delivers over $20M worth of projects annually. This role included the responsibility to plan and get approval for the program, lead the delivery of all change components including communications planning and delivery and manage all recruitment and hand over activities. The result was the establishment of an operating model with a defined Business Engagement Function and a BA and Project Management Practice. Show less

Technology Business Partner for Small Business Banking and Regional Commercial Banking accountable for IT investment consultation, portfolio management and support. Accomplished stakeholder relationship management, problem resolution and negotiation skills were the foundation competencies for this position. The responsibilities for this role include investment strategies, project initiation, business partner liaison, portfolio management and budget tracking and reporting.

Leadership of a team of Business Engagement/Portfolio Managers that work proactively with the business to identify, prioritise, schedule and portfolio manage strategically aligned technology initiatives. This position was built around relationship management and requires customer focus, delivery focus, problem solving, honesty and strong communications. The major responsibilities are team leadership, driving improvements, portfolio management and customer relations.

Based in Bangalore, India, this position delivered the initiation and establishment of all teams, capability and processes required to support a new $60M Mortgages process automation application. Accountability covered both the project delivery and people change management aspects of the project and involved daily liaison between Melbourne and Bangalore based stakeholders. Responsibilities included transition strategy development, project planning and delivery, process modelling… Show more Based in Bangalore, India, this position delivered the initiation and establishment of all teams, capability and processes required to support a new $60M Mortgages process automation application. Accountability covered both the project delivery and people change management aspects of the project and involved daily liaison between Melbourne and Bangalore based stakeholders. Responsibilities included transition strategy development, project planning and delivery, process modelling, communications, training and function handover. Show less

As a consultant within a Technology Process Improvement Program, the objective was the establishment of consistent usage of process and tools to achieve improved performance in technology operations and therefore ROI benefits to the business divisions.