• Replaced EOL Cisco switches with new Cisco equipment • Configured new switches based on network requirements • Worked with architecture team to update code to corp standards • Updated mid-cycle network equipment with latest code versions • Coordinated equipment replacement with hospital departments • Worked with Network Operations to resolve any networking issues • Visited various campuses to update network equipment

Freelance photography for Rich Lee Remax real estate agent in Muncie, Indiana.

- Maintain network infrastructure for a multi-site Cisco network- Monitor bandwidth, routers, switches, and WAPs for any problems- Setup and deploy Cisco equipment to new and existing sites- Work with Verizon to implement MPLS at over 10 sites across the US and Mexico- Work with Active Directory creating, modifying, and removing Users/computers/OUs- Work with Group Policy to deploy new GPOs and modify existing ones- Maintain 15-20 virtual Microsoft 2008/2012 servers in a VMware environment- Work with Solarwinds Orion for monitoring and patch management- Monitor various company applications running on Windows servers- Troubleshoot any applications not functioning correctly, and contact vendors for support

- Manage Active Directory and Exchange for all IT Clients- Remote/Onsite support technician for small to medium size clients- Primary remote support technician for large non-profit health care provider- Install and troubleshoot network equipment at remote sites- Maintain VM Servers on the VMware platform

- Maintain daily ticket queue while working on IT related projects- Fix hardware and software issues for end users both on site and remotely - Create/Delete/Modify Active Directory and Exchange accounts- Setup and deploy hardware to end users- Work on long term goals and lead measures for Desktop Support team

- Provide Help Desk support to end users for multiple clients- Maintain ticket board by creating, assigning, and resolving tickets- Escalate tickets and contact on site tech when necessary- Manage Active Directory and Exchange accounts