Jason Devore Email & Phone Number

Dublin, Oh

As a Sr. Account Manager I am responsible for managing plan benefits, account service management, ensuring compliance on all operating procedures, and service satisfaction. Additionally I ensure all client-related issues are documented and resolved in a timely manner. I serve as an interface between the client and our functional areas which enables a single point of contact for projects and requests.I have expansive experience with Medicare and Part D benefits since its inception in… Show more As a Sr. Account Manager I am responsible for managing plan benefits, account service management, ensuring compliance on all operating procedures, and service satisfaction. Additionally I ensure all client-related issues are documented and resolved in a timely manner. I serve as an interface between the client and our functional areas which enables a single point of contact for projects and requests.I have expansive experience with Medicare and Part D benefits since its inception in 2006 which include EGWP and MA plans. My experience include a successful history of implementing and managing large health plan clients. Currently I manage two large health plans which serve members in Medicare, Medicaid and Health Care Reform/Exchanges.In addition to Medicare knowledge I have experience with Medicaid and Health Care Reform, new client installations, account management and service.During my 15 year tenure with Express Scripts/Medco, nearly 13 years have been dedicated to account management. Show less

Dublin, Oh

During my tenure as an Account Manager I managed a large Medicaid MCO as well as large Medicare health plan. Specifically my experience includes pharmacy network, billing/AR, internal project management, gathering and analyzing client requirements, issue resolution, and supervising an Account Coordinator.

Dublin, Oh

Responsible for assisting the Account Manager on client requirements, projects, issue resolution, benefit setup, QC, and installation support. My experience for this position was solely around the Medicaid population which included various states and regulations to track.

Dublin, Oh

I was responsible for managing a team of approximately 25 customer service representatives. My key responsibilities included coaching on call quality, efficiencies, up training, resolving escalated issues, and consistantly having the best team performance.

Education record

Education record