Director Of Mortgage Operations
CurrentDirector of Mortgage OperationsRecruited to leadership position. Responsible for overseeing Mortgage Operations and Servicing.Direct reports include Mortgage Operations Manager and Mortgage Servicing Manager. Service $353,363+ million Loan Portfolio. Developed/implemented efficient processes for Mortgage Operations and Mortgage Servicing, HMDA etc.Key Accomplishments: Improved cross departmental collaboration (for Mortgage Origination, Operations, and Underwriting) and Encompass/EPPS system upgrade (improving workflows for all areas of mortgage lending and improving mortgage rate pricing models to reflect accurate pricing via direct sales channel with Freddie Mac).Extensive collaboration with IT on system upgrade. Improving mortgage file turn times from 37-day to 21-day average. Managed project to successful completion, on time and within budget.