• Orchestrated the development of a Microsoft Teams Room hybrid meeting room ecosystem • Designed and executed a comprehensive lifecycle management strategy for audio-visual and conferencing endpoints • Technical Lead for converged scheduling integration, collaborating with cross-functional IT and Facilities teams • Develop designs, manage schematic budget estimates and quotes for large-scale audio-visual integration projects • Mentor and train operations and development engineering teams on cloud converged multimedia technology solutions

• Directed the design of "Dual-Mode" hybrid classroom upgrade in response to COVID-19• Engineered, built, and maintained enterprise audio-visual design core standards• Led a dynamic team in reviewing and analyzing construction documents, working with Facilities to align designs to campus core standards, ensuring the successful on-budget integration of advanced audio-visual solutions• Collaborated closely with cross-functional OIT teams to provision and support dependent services for audio-visual solutions• Provided client consultation campus-wide for audio-visual technology integrations

• Programed, installed, and commissioned over seven million dollars of integrated audio-visual technology solutions • Developed approachable, intuitive control interfaces for audio-visual technology solutions• Tier 3 technical support of audio-visual technology systems in more than eight hundred learning spaces across campus• Administered and developed Crestron Fusion enterprise management platform• Provided end-user training and documentation for integrated audio-visual technology solutions• Produced technology project profiles for external and internal communication

• Oversaw a diverse group of seventy volunteer staff representatives from across campus developing projects to improve the quality of life and effectiveness of eleven thousand university staff• Authored and presented reports to the most senior university leadership at regular monthly meetings• Secured over four-hundred thousand dollars of funding for staff-led professional development programs• Launched quarterly staff lunch series with the President focused on diversity and career development• Composed and delivered remarks to eight hundred attendees of The President’s Staff Awards ceremony

• Led Technical installation for an eleven-phase complete refresh of all audio-visual technology systems• Directed external and internal resources for the AV commissioning of the Belo Center for New Media • Daily operational support for over seventy classrooms, computer labs, production studios and broadcast facilities• Configured Cisco Layer 3 switches for AV VLANs and maintained AV network DNS• Maintained as-built technical documentation for media production and AV facilities knowledge base• Recipient of 2013-2014 Staff Excellence Award