Jason Fredrickson Email & Phone Number

Seattle, Washington, United States

• Work cross functionally and lead conversations with corporate and field teams to manage assigned apheresis collection vendors in assigned territory• Lead departmental continuous improvement and change management initiatives• Participate in regular quality & operational reviews to assess, communicate, develop and execute strategies to monitor and improve apheresis collection vendor performance• Monitor apheresis account capacity and negotiate with account leadership to implement/reduce collection capacity when directed or needed• Manage, as directed by departmental processes, deviations, change controls, and document management to comply with Dendreon’s quality requirements as they relate to apheresis collection vendors• Participate in deviation/change management activities, impact/investigation assessments, and quality audit activities with assigned apheresis collection vendors in support of the Quality Program• Lead cross-functional teamwork to ensure apheresis collection vendors meet business requirements, quality requirements, successfully complete all on-boarding activities, and are prepared to perform collections for Dendreon within required timelines• Conduct training workshops for apheresis collection vendors• Travel onsite to apheresis sites within assigned territory to conduct in person business reviews with apheresis partners• Represent Apheresis Operations on cross-functional project teams as needed• Oversee and manage training plan of newly hired department employees• Work with Legal and internal stakeholders to review and execute contract renewals and amendments• Lead partner negotiations for contract updates and site launch agreements

Southern Utah/ Nevada

Manage functional operations of blood collection to ensure the achievement of annual goals in an efficient and cost-effective manner. Establish and oversee implementation of staffing and deployment policies and ensure the implementation of system process initiatives. Conduct process improvement projects and implement initiatives to enhance quality and donor experience. Assist in Board/Committee level planning, analyze and remedy efficiency issues and ensure training in and compliance with all regulatory requirements. Manage and direct 50-60 team members. Operate within a defined budget meeting both finance and collection goals. Coach, mentor, and develop subordinates in leadership and mentor broader team. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations.

West Division

Analyzing the blood donor’s journey and identifying opportunities to create a more engaging experience for the donor and employee. Coaching multi-level leaders (Team Supervisors, Mangers, Directors), in Operations and Sales to create a growth environment driven by communications, resilience training, forward focus, and employee advocacy. Implement and lead national customer excellence program training for all employees. Create and maintain a caring culture both internally and externally.

Salt Lake City, Utah

Manage functional operations of blood collection to ensure the achievement of annual goals in an efficient and cost-effective manner. Establish and oversee implementation of staffing and deployment policies and ensure the implementation of system process initiatives. Conduct process improvement projects and implement initiatives to enhance quality and donor experience. Assist in Board/Committee level planning, analyze and remedy efficiency issues and ensure training in and compliance with all regulatory requirements. Manage and direct 110-120 team members. Operate within a defined budget meeting both finance and collection goals. Coach, mentor, and develop subordinates in leadership and mentor broader team. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations.

Oversee training and development of new team members. Lead education instructors to ensure all compliance with procedures, teaching practices, and classroom management. Coach and mentor direct reports on success metrics and improvement plans. Responsible for execution of all incumbent training and annual evaluations of regulated tasks.

Salt Lake County, Utah, United States

Lead day of blood drive operations to ensure quality and compliance, Safety, Goal achievement, great customer service, and Blood Program Leader engagement. Coordinate with Account manger to execute smooth transition of operation, solve any concerns or issues that may arise during the operation, and solve any concerns related to operations and the conclusion. Lead a team of 10-15 Phlebotomist, coaching and mentoring them to meet and exceed all ISP (Individual Staff Performance) metrics and ensure great service to all customers.

Seattle, Washington, United States

DOT safety and compliance. Training new employees on all company policy, DOT/HOS regulations, driving instructions, collision investigation, vendor safety audits, OSHA requirements, driver qualification, building inspections, driver/guide training, Customer service, and other duties as assigned. Consult with Division leadership on all safety matters and initiate programs for improvement.

Master Of Business Administration (Mba), Business Administration And Management, General

Bs, Crisis/Emergency/Disaster Management