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Jason Freeman is a Client Manager at DigiCert. He possess expertise in client relations, social media marketing, data analysis, marketing, marketing communications and 7 more skills.
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Client ManagerDigicert Aug 2023 - PresentCity Of Cape Town, Western Cape, South AfricaManage some of Digicert's largest Enterprise PKI, IoT and TLS clients, cultivate future projects, qualify new opportunities and consult with internal teams such product/services/support/compliance to ensure that all clients objectives are met. -
Partner Account ManagerDigicert, Inc. Aug 2020 - Aug 2023Cape Town, Western Cape, South Africa -
Senior Authentication AnalystDigicert, Inc. Jul 2017 - Aug 2020Cape Town Area, South Africa -
Senior Quality Assessor For The Australian MarketDigital Outsource Services (Pty) Ltd Jul 2015 - Apr 2017Cape Town Area, South AfricaDUTIES AND RESPONSIBILITIES• Extract samples of contacts and maintain acceptable sampling rates.• Complete Quality Scorecards on contacts against agreed standards.• Record feedback in plain English – easy to follow and understand.• Record results in relevant database maintain quality standards in scorecard format.• Contribute to the team’s development and ongoing improvement of quality measures: unique to markets/business units and generic minimum standards across all service areas.• Ensure scorecards are updated, through version control and communicated to all stakeholders training/coaching.• Facilitate/coach QA process to new and existing employees.• Assist with the facilitated training of newly appointed coaches.• Provide training for any newly developed QA processesAd hoc coaching of service hosts Data Analysis - Conduct periodical reviews of QA database to establish:• Adherence to procedures.• Establish trends on various aspects of QA parameters.• Identify anomalies and areas of attention general• Review disputed assessments and provide feedback• Technical report writing• Provide feedback on assessments to coaches and department managers• Feedback identified trends to training department -
Call Centre AgentDigital Outsource Services (Pty) Ltd Aug 2013 - Jun 2015Century City Cape Town
Jason Freeman Skills
Frequently Asked Questions about Jason Freeman
What company does Jason Freeman work for?
Jason Freeman works for Digicert
What is Jason Freeman's role at the current company?
Jason Freeman's current role is Client Manager.
What is Jason Freeman's email address?
Jason Freeman's email address is ja****@****ert.com
What are some of Jason Freeman's interests?
Jason Freeman has interest in I Am A Regular At My Local Gym.
What skills is Jason Freeman known for?
Jason Freeman has skills like Client Relations, Social Media Marketing, Data Analysis, Marketing, Marketing Communications, Marketing Management, Marketing Strategy, Microsoft Office, Online Marketing, Knowledge Of An International Service Centre For Online Gaming, Microsoft Excel, Knowledge Within The Banking Sector And Financial Products And Systems.
Who are Jason Freeman's colleagues?
Jason Freeman's colleagues are Benjamin Morse, Blake West, Swaraj Dhumale, Swaroop Prabhu, Claire Tirtariyadi, Yuki Rokui, Maria Elisabete De Aguiar.
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Jason Freeman
An Adept Information Dissemenater At Seda And Recognised Expert In Communication And A Communicative Collaborator.Upington
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