Jason Gauthier Email & Phone Number

Burrillville, Ri, Us

Providence, Ri, Us

• Project Support and Communication: - Act as the primary liaison between IT and Procurement for system-related projects. - Communicate updates on system fixes and changes to procurement buyers and stakeholders. - Regularly update Procurement Operations and leadership teams on the status of SOPs and project progress.• System Implementation and Testing: - Collaborate with vendors, IT, and cross-functional teams to design and implement process changes for system upgrades and new releases. - Create and document business requirements for data and processes that interface with project systems. - Develop and edit Standard Operating Procedures (SOPs) as needed. - Participate in all phases of system enhancements, including development, UAT testing, training, SOP creation, and communication.• User Acceptance Testing (UAT): - Create user acceptance testing (UAT) test scripts and lead or participate in UAT sessions. - Track defects and enhancements, ensure they are addressed and retested after being applied.• Collaboration with IT and Quality Assurance: - Work closely with IT and Quality Assurance teams to test and retest system defects and enhancements. - Ensure clear communication of all issues to relevant stakeholders (including Manhattan systems and other IT teams).• Training and Documentation: - Train new associates or retrain existing associates on system functionality, updates, and enhancements. - Develop, update, and maintain documentation, including training materials and SOPs.• Cross-Department Collaboration: - Partner with other departments to validate dependencies and ensure all requirements are met during system testing. - Participate in project meetings and work with other functional teams to drive successful implementation.

Canton, Ma, Us

• Lead technical analyst for Blue Yonder (JDA) Enterprise Planning, Blue Yonder (JDA) Enterprise Knowledge Base, Report2Web, JAMS Scheduler, and GoAnywhere software functionality.• Provided high level of support of reporting, business analysis, product administration, and the development of new business requirements including shared inventory, Omni-channel planning and in store fulfillment.• Technical analyst for ensuring the planning system production process ran efficiently and timely.• Responsible for overall data integrity and ensuring the timely and accurate processing of input and output files related to transfer of data between JDA/MMS, Micro Strategy and JDA Enterprise Knowledge Base (EKB).• Provided technical and administrative support to ensure the Report2Web system ran efficiently, accurately and timely for all corporate, direct and store locations. • Built and maintained relational databases to provide ad-hoc reporting for all executive and merchandising groups.• Organized regular meetings with all appropriate department leads to discuss the progress of projects, upgrades and to recommend enhancements and changes in philosophies related to evolving business needs in order to improve current processes, increase performance and improve efficiencies.• Rotated on-call status for support of all aforementioned systems.

• Responsibility for overall data integrity within the merchandising management system and ensuring accurate processing of input and output files.• Supervised database performance monitoring and implemented efficiency improvements, monitor and plan for database capacity.• Built and maintained relational databases to provide ad-hoc reporting and queries for executive and merchandising groups.• Facilitated written documentation for database management policies and standards.• Responsibility for overall setup and maintenance of promotional pricing events to 12 retail stores, with annual sales exceeding 38 million.• Managed and maintained all system changes related to SKU maintenance for 58,000 SKU’s.• Monitored and managed network database backups and logs.

• Lead administrator of KWI back office and front end POS software functionality.• Provided system enhancement recommendations to senior management based on current and future business needs.• Served as the general contact for POS and KWI back office inquiries and troubleshooting. • Served as project leader involved in coordinating the implementation and execution of EDI and central distribution program.• Facilitated written documentation to end users on KWI back office and POS.• Managed the execution of all orders of merchandise for 64 retail stores, with annual sales exceeding 35 million, using the KWI merchandise management system.• Supervised procurement of products and ensure proper inventory levels of all items on replenishment at all stores, via analysis of forecasts, historical sales, and system planning to meet service levels and inventory management objectives. Manager• Managed expense control, profit analysis, and product ordering for a 2000 sq. ft. retail store with annual sales exceeding $850,000• Provided human resource management, including payroll, scheduling and performance evaluations for a staff of twenty employees. • Provided individualized development for the assistant store manager and key holders.• Ensured that the store presentation and merchandising was consistent with company standards.