Jason Hackett Email & Phone Number

Calgary, Alberta, Canada

Integration of new cinema technology along with our parent company Kinepolis.

Calgary, Alberta, Canada

I do it all from machine building to software testing; Network troubleshooting to Global Azure Administrating. Creating processes to team leadership; Training new hires to training entire departments; Researching issues and driving it to resolution. Taking ownership of dissatisfied clients and delivering resolutions and retraining material. Inventory control and shipping/receiving. Executive support, vendor relations, and both in person and remote support. I never accept "can't be done" as a resolution. I have developed methods to resolve issues that have plagued departments for years. I have changed vendor's documentations from "not-supported" to "here is how you do it". I am often heard shouting"...come look at this!" as I am excited at what I figured out and want others to be just as excited as me.

Alberta, Canada

I am a critical analyzer of technical problems. I take issues that affect one client or thousands of clients, analyze the problem then develope a solution. With the resolution I developed training material required to train technicians and/or clients to resolve the problem.

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Service Technician contracted to Alberta Health Services managing their computer and electronics distribution and replacement through 3 ongoing projects.

Calgary, Canada Area

Handled all tech services for Apple demonstration units for select box store clients throughout Alberta, Saskatchewan, Eastern British Columbia, North West Territories, and Yukon Territory.Clients included (but not limited to) Best Buy, Staples, Walmart and Sport Chek.Work involved setup, repair and troubleshooting of Apple's demonstration stands and products. Everything from Mac computer to iPods and everything in-between that is sold in stores. This involved repair electrical, electronics, lighting, wood, hard plastic, physical units and their display screens. As well as updating the network, the products themselves, the display stands/tables when new displays were needed. I would also setup training sessions whether booked in advanced or impromptu requested by management. This involved training of new hardware and software with sales staff, tech staff, management, owners, regional managers and customers. I was also known for closing sales if I was in store, in the area, or over the phone if there were questions that non of the store employees had an answer for. As well as happening to be in the store and seeing someone struggling with a decision as to what product to buy.

Advanced 3 Year Diploma, Information Technology, 90%

Activities and Societies: Graduated With HonoursIT Professional - Desktop and Network Support Specialist A+ Network + MTA Tier 1 Apple.

Bachelor Of Science - Bs, Computer Science

Certificate, Process Operations, 3.26