Jason Haggerty Email & Phone Number

Loves Park, Illinois, United States

• Led a team of automotive technicians and service advisors in one of the company's highest- performing service centers.• Improved total sales and customer conversion rates, elevating the shop's ranking from one of the lowest to one of the top within the company.• Implemented training and incentive programs that enhanced employee performance and morale, increasing customer satisfaction and retention.• Developed operational processes that streamlined workflow and improved efficiency

Belvidere, Illinois, United States

• Founded and operated an independent automotive repair shop, managing all aspects of the business from technical work to customer relations and financial operations.• Established a loyal customer base and generated steady revenue growth for five years.• Built strong vendor relationships and negotiated contracts for supplies and services.•

Harvard, Illinois, United States

• Testing of products at all stages of processing to ensure compliance with company standards and regulatory requirements. When problems were observed, plant operations were stopped at my discretion until I determined the cause and remedy.• Worked closely with management to ensure that production goals were reached while maintaining strict safety and quality standards.• Maintained all laboratory standards specific to milk production.• Member of plant safety and cleanliness team. Developed reports for opportunities to prevent potential for product contamination and general plant hazards.• Followed industry specific Hazard Analysis and Critical Control Points (HACCP), Good Manufacturing Practice (GMP), and Safe Quality Food (SQF) protocols. • Conducted plant inspections. Compiled and filed FDA reports as necessary.

Rockford, Illinois, United States

• Provided safety and security services to a diverse campus community of approximately 1,000 students, including those living in on-campus housing.• Responded to a variety of service calls similar to those handled by law enforcement, such as disturbances, theft, medical emergencies, and safety hazards.• Conducted routine patrols of campus grounds and buildings, ensuring a safe and secure environment for students, staff, and visitors.• Collaborated closely with the Rockford Police Department, participating in joint training exercises and assisting in more complex security or criminal matters.• Supervised and trained a team of public safety officers, setting clear expectations and ensuring adherence to department protocols and university policies.• Engaged with students from diverse cultural and socio-economic backgrounds, fostering a sense of community and providing conflict resolution in various situations.• Maintained detailed incident reports, supported investigations, and assisted in emergency preparedness drills to ensure campus-wide safety compliance.

Chicago, Illinois, United States

• Worked independently on behalf of clients, ensuring that their carriers adhered to security policies.• Scheduled myself based on the daily needs of clients.• Reviewed daily updates and alerts from federal law enforcement agencies and worked with clients to ensure safe transport of their goods.• Responsible for the inspection of contracted tractor trailers and drivers, including review of federal logs to ensure client requirements were met.• Provided brief training on client specific procedures to their contracted carriers.• Provided covert and overt inter-state surveillance of freight in transit at my discretion.• Communicated daily with clients such as Apple, Hewlett Packard, and Sony via telephone and email.• Provided written daily reports to clients and the Freightwatch office.• Worked with US Customs agents to coordinate tracking of special shipments.• Provided long-range security escort as needed.• Worked on a part-time and as-needed basis beginning in April of 2009.

Bachelor Of Arts - Ba, English Language And Literature, General, 3.31

Bachelor Of Science - Bs, Biology/Biological Sciences, General, 3.31

Activities and Societies: Sigma Xi