Manage the financial performance of the parts department.Manage inventories located at the branch office, in parts vans, and on consignment. Conduct meetings with parts personnel to coordinate day-to-day activities. Set and review parts inventory levels. Monitor overstocked and understocked parts. Assist with periodic return of overstocked items to corporate office. Review and approve vendor invoices.Conduct and participate in parts strategy meetings. Assist with account strategy. Participate in product demonstrations.Maintain direct contact with current and prospective customers at end user locations. Address customer service issues.Select, train, develop, and counsel direct reports.Prepare budget for management approval.

Conduct meetings with parts personnel to coordinate activities. Set and review parts inventory levels. Monitor overstocked and understocked parts. Assist with periodic return of overstocked items to corporate office. Oversee parts fleet vehicle maintenance. Review and approve vendor invoices. Conduct and participate in parts strategy meetings. Assisting with account strategy. Participate in product demonstrations. Maintain direct contact with current and prospective customers at end user locations. Address customer service issues. Select, train, develop, and counsel direct reports. Assist manager with budget preparation.

Responsible for developing relationships and driving sales of our entire line of lift trucks & allied warehouse products as well as service on existing lifts within a specified territory to meet sales objectives: Develop existing accounts & seek new business. Analyze opportunities, identify key personnel, & develop strong business relationships. Consult & problem solve to enhance the Company's position in existing & target accounts. Develop a territory management plan to maximize time with customers. Develop sales strategies, proposals, & forecasts. Develop & conduct product demonstrations & sales presentations. Prepare quotations & customer correspondence. Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information. Discuss sales activities with Sales Manager.

-Answer and process incoming parts calls from customers and service technicians.-Pull orders, receive and put up stock.-Order parts and develop relations with Crown factory and outside vendors.-Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.-Maintain direct contact with current and prospective customers.-Prepare customer quotes.-Process paperwork.-Inventory control to include cycle counts of stockroom, vans and customer consignments.

•Develop and implement a strategy for achievement of store and departmental objectives •Control departmental expenses (i.e. wages, supplies) •Budget development (weekly, monthly and quarterly) •Ability to manage a large group of associates while assisting in training, development and supervision of all store personnel •Analyze monthly operating statements •Administer effective stock and sales strategies •Administer, maintain, and supervise company programs (i.e. sanitation, safety, fire prevention) •Schedule and organize workforce consistent with planned business •Manage customer complaints and maintain customer service excellence •Maintain store security with regard to cash control, theft and shrink •Involvement in local community activities •Maintain execution of division sales plans and merchandising promotions •Establish and maintain effective inventory control •Establish and maintain a self-development program