Ensuring the appropriate routing of all trailers carrying packages nationwide; implementing strategic route development to fall in line with cost efficiency with a strong focus on maintaining our environmental footprint; all while striving to continuously delivering the purple promise

Frontline assistance in customer service response. Address correction, rerouting of packages, updated plotting and restructuring of DRO in order to maintain consistent, on time delivery of packages by the inclusion of new developing areas into our routing program. Handling any and all direct contact in regards to resolution/disposition of delivery status. Coding as per date of delivery expectation and unforeseen events in order to supply customer with status as well as visibility to necessary… Show more Frontline assistance in customer service response. Address correction, rerouting of packages, updated plotting and restructuring of DRO in order to maintain consistent, on time delivery of packages by the inclusion of new developing areas into our routing program. Handling any and all direct contact in regards to resolution/disposition of delivery status. Coding as per date of delivery expectation and unforeseen events in order to supply customer with status as well as visibility to necessary supervisors Show less