• Placing clients into right franchise opportunity meeting personal and professional goals, as well as helping access capital.• Providing consulting for small businesses to start franchising concept and obtain competitive advantages.• Conducting in-depth consulting engagements with business owners to identify opportunities and enhance owner profitability, growth and performance.

• Managed overall franchise sales process, set appropriate metrics for development team management, as well as provided guidance on corporate strategic direction and overall business growth.• Built 360Clean brand through expansion of franchise & service sales, acting as point of contact for all franchises in region.• Drove sales and development plans, as well as assisted in expansion plans while nurturing strong relationships with existing franchisees.• Developed strategies and tactics focusing on planning franchisee development, creating incentives, and providing input on Franchise Disclosure Document.• Oversaw content development and managed Discovery Day presentation formats, working closely with marketing team to implement effective lead generation marketing; track performance and adjust plans accordingly.

Building the 360 brand through franchise sales and service sales. Being the point of contact and support for all franchises in the Region.

Responsible for all aspects of the franchises operations.

• Assisted in development and implementation of policies, procedures and regulations for unit operations.• Created, managed and executed business plans and communicated company vision and objectives to motivate teams.• Brought in new business connections and revenue generation opportunities by improving networking strategies.• Reduced or eliminated different types of financial discrepancies by improving documentation and reporting accuracy for budget and operational controls.

• Provided expertise and leadership on merchandising reset activities including sales planning forecasting workload, logistics operations, resources allocation, pricing and overall store visual presentation.• Worked closely with cross-functional teams, trained members, and contributed to hiring top talent to deliver on America's favorite store.• Maintained positive and inclusive team relations environment by championing and supporting team member and anticipating management needs.• Led Salon and Sephora businesses and set direction to maximize sales and team performance through effective onboarding, training, counseling, and performance management.

- Maintains a positive and inclusive team relations environment by championing and supporting Team Member and Management needs in the Store.- Ensures the Fair and Square experience remains an on-going focus of the Store.- Drives sales and profit through people by leading the sourcing and selection processto ensure acquisition of the best possible talent for positions.- Leads in the development and execution of the Sales Floor staffing strategy with store leadership to ensure the store is staffed with the right talent while maintaining a full-time to part-time ratio.- Leads the Salon and Sephora businesses and sets direction to maximize sales and team performance.- Responsible for the Leader of the Day program and scheduling within the Store.- Drives the Store Team Member engagement activities including Fair and Square experience, sourcing talent, hiring and selection, training, feedback and performance management.- Partners closely with Store Leadership to ensure Team Members receive ongoing coaching in the moment, training and career counseling.

• Manage three different areas of store operations, being in charge of merchandising, specialty service sales, maintaining world class customer service levels, and leading associates through performance management.• Handled operations, inventory, front end, and back-end processes, stores visual merchandising execution, and installation business, maintained profitable P&L statement, and increased installation sales by $700,000 from previous years.• Increased sales up to 36 million dollars annually by developing plans and maintaining positive customer relationships by responding quickly to customer service inquiries.• Trained, supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.• Served as top percentage to sales plan department in the region (over 110 stores in the region), being recognized with Regional Vice President award.