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Led a team of Business Development Representatives, developing enablement programs focused on outbound prospecting, lead qualification, and sales strategies.Created and delivered sales enablement content: sales scripts, objection-handling guides, and value proposition frameworks.Partnered with sales leadership and marketing to align strategic campaigns with overall sales goals and drive pipeline growth.Experience in Emerging, Corp/Enterprise General Business and Upmarket Products verticals. Developed and implemented a training curriculum that improved the team's performance, consistently exceeding targets.Utilized data analytics and CRM insights to identify performance gaps and optimize sales processes

Sales Manager: Jan 2020 - Feb 2022Designed a 12-week sales development program that improved the skills of Inside Sales, Outside Sales, and Retail Sales teams, contributing to significant revenue growth.Developed sales playbooks, training materials, and workshops to support new hires and drive performance improvement.Collaborated with marketing and product teams to equip teams with up-to-date knowledge of products and services.Analyzed sales data to identify opportunities for improvement and optimized enablement strategies accordingly.Created international and domestic wholesale programs, generating over $1 million in domestic sales.Developed global partnerships and negotiated co-branded marketing campaigns focused on revenue growth.Negotiated contracts for large-scale fitness and Crossfit events, enhancing brand visibility.Hire, train, coach and develop teams of inside, outside and retails sales people while carrying my own quota.Managed sales forecasts and targets, achieving significant revenue growth.Create weekly, monthly, quarterly and annual sales forecasts and targets.Completed Sandler Sales Training and Culture Index Certified. Operations Manager: Jan 2020 - Feb 2022Scaled operations to meet a 425% increase in sales volume during COVID.Established KPIs to drive efficiency and process improvement, increasing pick/pack efficiency by over 300%.Managed division P&L, ensuring profitability and growth through effective business planning.Retail Manager: Nov 2018 - Dec 2019Grew retail revenue by 33% in one year.Created a retail playbook to drive new revenue growth and increase repeat business. Worked extensively with cross-functional teams on marketing campaigns, sales, new products and revenue growth. Overhauled retail operations: floor design, customer experience, pricing, policies and SOPs. Increased average weekly sales by over $15,000. Created and managed Profit & Loss, ROI, ROAS and ROO.

Drive excellence in the member experience through fitness programming, gym culture and coaching strategies.Increased gym membership by 43% in 9 months.Spearheaded the social media marketing programs and placement of advertising in the community. Created social media graphics, promotions, videos and events.Attend community outreach events and participate in related fitness events, activities and competitions.Gather customer feedback for continuous program improvement.

Enhance the member experience through creative, effective programs and a gym culture that celebrates growth.Hire and train all new trainers. Conduct performance reviews, work plans and initiate disciplinary actions when appropriate.Spearheaded the social media marketing programs and placement of advertising in the community. Created social media graphics, promotions, videos and events.Attend community outreach events and participate in related fitness events, activities and competitions.Gather customer feedback for continuous program improvement.

Oversee and drive membership sales and member retention policies. Use consultive sales techniques and build strong relationships with clientele.Create and implement fitness programs and classes for a wide range of ages and fitness levels.Train new coaches on sales, marketing, member retention, class structure and coaching.

Achieved over 50 felony stealing convictions at the State level with over 100 cases pending disposition.Prepared detailed and accurate investigation reports.Designed and incorporated an Investigator Training program that trained three new investigators. Developed performance standards and evaluations; documented progression and performance through the training program and provided continuous guidance to enhance success.Forged cohesive relationships with employers, state agencies, law enforcement, prosecutors, Federal Agents and Attorneys.

Maintained a case load and supervised 180 offenders.Evaluated their needs and strengths to create attainable actions plans for successful integration into the community.Write disciplinary reports and make recommendations to the Courts for sentencing review.

Delivered skill specific instruction in grappling, boxing and kickboxingIncreased team's overall proficiency in unarmed combat techniquesConducted strength and conditioning sessions twice dailyCoached soldiers during tournaments, mma fights and individual training sessionsTaught Level 1 and 2 Combatives classes

Audited, analyzed and assessed taxes using business operations financial statement analysis.Overhauled front desk operational procedures to enhance efficiency and accuracy in customer service, receipting systems, cash management and inventory management in Spokane WA.Instructed a monthly class for accountants, attorneys and business owners on Washington Tax laws and business reporting requirements. This class provided Continuing Education Credits for Certified Public Accountants.Developed and facilitated a class series on Washington State liquor tax laws.

Achieved a 95% branch customer satisfaction rating for six straight months.Succeeded in maintaining top 10% in sales for the region.Analyzed daily, weekly and monthly branch financials for profitability and market forecasts.Established two exclusive car dealership contracts which increased market share for the Auburn, WA branch.Enhanced relationships with business partners through consistent contact, addressing fundamental needs.

Awarded a position in the MBA Executive Program.Achieved over $5 million in loan volume for one month, grossing over $30,000 in branch revenue.Generated weekly loan pipeline reports and monthly loan closing projections.Supervised, developed and managed a team of 6 loan officers and 4 real estate agents. Conducted weekly team development trainings to enhance customer service, sales, marketing and technical loan skills. Developed cohesive partnership programs with contractors/home builders, real estate agents, accountants, financial advisors, insurance agents, title/escrow offices, appraisers, banks/credit unions, and hard money lenders.

Responsible for the sales and marketing of individual and corporate health club memberships.Consistently ranked in the top ten for monthly sales production in Washington State.Created and directed marketing events to promote the facility to the community. Events included fitness fairs, seasonal corporate promotions, partnership incentives with local businesses, member dinners and attending Chamber of Commerce events.

Awarded a Letter of Commendation for actions in an emergency response incident.Awarded a Letter of Appreciation for services to the Department.