Prospect and write new, profitable business throughout Ohio, Kentucky, Michigan, and Indiana.Partner with crop insurance agents to provide innovative marketing and service strategies to insure exceptional growth.Assist in the development and implementation of private crop insurance products and company procedures.Train agents on in-house systems to efficiently and effectively process their book of crop insurance business.

Advising agents on the sales and implementation of both Federal multi-peril and privatized named-peril crop insurance products.Updating agents on changes in the crop insurance programs.Training agents on using in-house technology to process their crop insurance book of business.Training new and existing agents and crediting them with mandatory classroom education hours for the implementation of the Federal crop insurance program.Scouting for new and profitable… Show more Advising agents on the sales and implementation of both Federal multi-peril and privatized named-peril crop insurance products.Updating agents on changes in the crop insurance programs.Training agents on using in-house technology to process their crop insurance book of business.Training new and existing agents and crediting them with mandatory classroom education hours for the implementation of the Federal crop insurance program.Scouting for new and profitable business in the state of Ohio.Servicing insureds by assisting in adjustment of named-peril crop insurance products during periods of heavy claims loads. Show less

Supervised team of adjusters for the southern half of Ohio.Hired and trained new adjusters for territory.Assisted in adjustment of claims for named-peril crop insurance products.Managed sales of privatized and Federal crop insurance products in southern territory.Assisted agents on all questions and issues pertaining to writing business with Farmers Mutual Hail.

Worked with internal and external personnel in a customer service/help desk environment. Launched updated ticketing system for help desk requests.Acted as the first point of contact for any systems issues encountered by clients. Created detailed reports to communicate to programmers issues encountered in systems. Designed and implemented training courses for new systems launched for field and internal staff.Performed audits of required documentation of… Show more Worked with internal and external personnel in a customer service/help desk environment. Launched updated ticketing system for help desk requests.Acted as the first point of contact for any systems issues encountered by clients. Created detailed reports to communicate to programmers issues encountered in systems. Designed and implemented training courses for new systems launched for field and internal staff.Performed audits of required documentation of external agents. Show less