Managing staff and laboratory, building customer relationships.

Began at Hoya as a fitter/technician and became supervisor of the fitting department at the Welshpool laboratory. My duties included specialist fitting as a technician, being trained on robotic equipment ACCEL this also involved training in maintaining specialist equipment. Tracing, edging and fitting optical lenses to frames. Marking up and blocking lenses. Quality control, inspecting lenses for defects to the highest quality standards also Australian standard. Managing and supervising staff in the fitting department. Also relieving the national fitting manager in NSW whilst on holidays.