Jason Knox Email and Phone Number

Technically Deployment Project Lead Relocation Technician disconnects and reconnects end user equipment, printers, servers, A/V and Network equipment.

On-Site IT Consultant

On-Site IT Floor Support

On-Site IT Support

Field Technician Help Desk Support• Image / configure laptops using standard AXP process• Install additional software using standard AXP process• Wipe / Clean laptops• Perform Quality Assurance / Test using AXP check list• Perform Desktop & accessory troubleshooting (e.g. monitors, keyboard, mice, docking station)• Complete IT Service Catalog Requests such as laptop decommissions, re-images• Perform Asset Management duties (e.g. perform inventory, update Asset Management DB)

Responsibilities: Work directly with the Director of Retail / Food ServicesWork with the Chef and management team in creating top quality food for the students Responsible for front of the house operations and associatesEnsure that all appropriate communication for upcoming business is complete and distributed in a timely manner to the management team Menu development and marketing functions as they relate to the catering departmentPerforms related duties and special projects for Social Media as assigned

• Oversee Operations Workload• Oversee Weekly Cycle Counting and Inventory Levels• Manage Reverse Logistics Processes - RTV's, Transfers, Obsolete (Ensure RTVs (Return to Vendor), transfers and obsolete are processed and completed accurately and on time to meet company compliance standards.)• Maintain a 2 week minimum supply stock level and ensure supply budget is within compliance• Processed testers, damages, and known theft daily• Shipped/received inventory per company standards• Animation prep (Checked all visual elements)• Backstage Organization and Homeless Management - Maintain and Organized as Needed• Weekly Product Updates• Ensure the store is compliant with all environmental operations requirements and document per company standards

· Maintained a complete device lifecycle & Inventory system of Blackberry Devices· Kept detailed information on all mobile devices including device assignment, usage and non usage, as well as shipping and receiving· Provisioned trouble shooting trainings· Introduced and implemented a device recertification program

· Focused on out reach, training and development of staff and new employees; Duties also included financial reporting and out-reach program forecasting· Developed yearly budgetary forecasts for multiple departments and several grants.· Managed and helped to develop both long & short term departmental goals· Worked with management on developing business plans and was responsible to track team projections and goals against corporate guidelines and annual capital plan.