Main duties include;Serving customers and collecting money for drinks served;Checking identification of customers to verify age requirements for purchase of alcohol;Cleaning of work station, glasses, utensils, tables and bar equipment;Stocking bar with drink, supplies, snacks or whatever is needed to ensure there is sufficient stock levels to work with;Preparing cocktails and other drinks;Plan, organize, and control the operations of a cocktail lounge and bar;Supervise the work of bar staff and other bartenders;Arranging bottles, glasses and décor to make attractive displays;Opening the premises in the morning and preparing the bar for the day's trades;Closing up the bar after a full day, being sure to set the alarm on the building, clearing up and leaving it suitable and clean for the next staff member to open up in the morning;All whilst providing excellent customer service to all staff, developing working relationships with the customers and fellow workers.

My responsibilities varied in my role; as a key holder I am responsible for opening and closing the store on a daily basis. Opening the store I am responsible for ensuring the store is ready for trade each day and when closing, cashing up the daily takings and banking up, making sure the premises is tidied, locked and secured for the night. I am also in charge of stock management including ordering stock for sections, carrying out range checks of the shop to guarantee 100% range of products within the store. Working alongside the Manager and Assistant Manager daily to set up store promotions, maximise sales, and assist in the development and the career progression of sales assistants. Other responsibilities consist of product replenishment, unloading and breaking down deliveries to be worked, ensuring error voids and refund procedures are followed to company policy, manage colleague breaks and help with drawing up rotas for staff. All these tasks are carried out while ensuring a smooth running of the store managing a team of sales assistants to keep the store clean, all while providing an excellent customer service.

My role as the Communications Student Placement is to work within the Corporate Services Department under the Communications Officer along with the Executive Officer. General job duties include working in a team; preparing press releases for local and national media, distributing information to the media, directing media enquiries, securing TV and radio interviews as well as setting up and attending photo calls and photo-shoots with the local media. I also am responsible for keeping a constant monitor on press releases, media enquiries and collating a media monitor report with this information, sitting on the Board’s editorial team for publication of the monthly newsletter, on top of general administrative duties within an office environment, such as updating contact lists and calendars, arranging meetings and directing phone calls, as well as undertaking report writing and other duties for the Head of my Department.