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CAREER GOAL: Experienced and knowledgeable Customer Service Professional seeking to contribute training and acquired skills within a Help Desk support role. Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities. SUMMARY OF QUALIFICATIONS Maintain high standards of customer service during high-volume, fast-paced operations Communicated clearly and positively with coworkers and management Handled currency and credit transactions quickly and accurately Assisted management with inventory control and stock ordering Build loyal clientele through friendly interactions and consistent appreciation Resolved complaints promptly and professionally Cross-trained and coordinated scheduling with team members to ensure seamless service Took initiative to find extra tasks when scheduled duties were completedTECHNICAL SKILLSNetworking - Cable Media or Wireless Media; Routers, SwitchesOperating Systems – Microsoft Windows, Apple Mac OS XHardware – Monitor, Motherboard, CPU, RAM, Optical Disc Drive, & HDD
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Banquet ServerColumbia Hospitality Oct 2018 - PresentSeattle, Wa, Us -
StudentBellevue College Jun 2018 - PresentBellevue, Wa, Us -
StudentBellevue College Jun 2018 - PresentBellevue, Wa, UsAttending Bellevue College for the Healthcare Informatics program.
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Networking StudentBellevue College Sep 2013 - PresentBellevue, Wa, Us Speed Test Device Project: Contributed to a class project in which a small team and I built a device using a laser pointer and computer chips. Used a simple board to ground wires and placed in capacitors and resistors to create a digital clock that was controlled by a laser point and sensor. Assessment Portfolio: Written various hardware assessments ranging from power supply installation and troubleshooting, to setting up a wired network system.o Power Supply Troubleshooting – Diagnosed a power supply and documented its removal and replacement with a new power supply within a PC. o CPU & RAM Installation & Troubleshooting – Replaced and installed a CPU chip into a brand new MSi motherboard along with replacing failing RAM sticks on the motherboard.o RAID – Instructions on setting up a RAID array for 4 hard drives for a desktop computer.
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Banquet CaptainPalisade Restaurant Sep 2014 - PresentResponsibilities include setting up high-end banquet functions to meet guests needs, coordinate with management staff to ensure that room and food is setup correctly, direct staff in communicative and timely matter to run shifts as smoothly as possible. -
Network Security EngineerCheck Point Software Technologies, Ltd. Sep 2015 - Oct 2018Redwood City, California, Us• Maintained business accounts in Washington, Oregon, Alaska, and Idaho.• Coordinated business dinner events to sell customers on cyber security products• Presented and demonstrated the operating system of our product for customers.• Provide customer service when product experienced issues and found a resolution whether it was through me or company experts. • Drive meetings with potential and existing customers to identify their problems and provide appropriate solutions -
Network Administration InternUberware Jun 2014 - Oct 2014Seattle, Washington, Us -
Fine Dining ServerKoral Restaurant Dec 2013 - Jul 2014• Provide optimum service to high-end clientele• Work well will others to ensure all guests in the restaurant receive quality service. • Constantly working on gaining more wine knowledge overtime.• Assist banquet coordinator in setting up and breaking down large parties.
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RockbottomBartender/Server Mar 2003 - Mar 2013• Advanced to cocktail serving in less than a year of employment.• Managed coworkers in expediting food presentations. • Supervised closing shifts to ensure proper closing procedures. • Recognized for outstanding customer satisfaction and adaptability in a high-stress environment. • Noted by management for quick problem solving skills, professional demeanor and reliability.
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HostRed Robin Jun 2001 - Aug 2002Greenwood Village, Co, Us• Introduced guests and administered strategic layouts to control the overall flow of guests throughout the restaurant. • Prepared orders for guests while handling both in-person and multi-line phone transactions. • Responsible for stock and restaurant maintenance. • Scheduled for all shifts because of high flexibility and ability to adapt in various environments. -
Arcade AttendantQuarters Incorporated 1998 - 2001• Advanced to supervisory position within months of employment. • Awarded prizes and provided excellent customer service. • Carried out closing procedures involving complete maintenance of games and money handling. • Excellent recommendations noted by management and consumers.
Jason Liboon Skills
Jason Liboon Education Details
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Bellevue CollegeNetwork And System Administration/Administrator -
O'Dea HighschoolHighschool Diploma
Frequently Asked Questions about Jason Liboon
What company does Jason Liboon work for?
Jason Liboon works for Columbia Hospitality
What is Jason Liboon's role at the current company?
Jason Liboon's current role is Student at Bellevue College.
What is Jason Liboon's email address?
Jason Liboon's email address is jl****@****ity.com
What is Jason Liboon's direct phone number?
Jason Liboon's direct phone number is +120679*****
What schools did Jason Liboon attend?
Jason Liboon attended Bellevue College, O'dea Highschool.
What are some of Jason Liboon's interests?
Jason Liboon has interest in Wrestling, Making Videos, Children, Xbox One, Environment, Trying Different Restaurants And Bars, Reading, Going To Sporting Events, Hiking, Keeping Up With All Kinds Of Sports.
What skills is Jason Liboon known for?
Jason Liboon has skills like Networking, Customer Service, Technical Support, Time Management, Hardware, Communication, Software Installation, Customer Satisfaction, Customer Retention, Team Effectiveness, Team Oriented, Microsoft Office.
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