• Trusted to lead the change management and onboarding process of the entire university to Simple Syllabus. This digital syllabus system is crucial to the future of the university's accreditation process.• Collaborated closely with dozens of stakeholders from the professor to Dean level. Worked across silos to collect requirements for content, communications and technical needs for faculty.• Facilitated workshops for faculty, creating training material and quickly learning the Simple Syllabus back-end have been key to the role.• Streamlined the workflow for the curriculum design process, specifically the interaction between outside vendors and our in-house designers.

• Responsible for combining the responsibilities of a camera-man, technical director and co-host to facilitate large scale (50-500 participant) Zoom-facilitated webinars covering a variety of sensitive topics in therapy and modern therapy techniques. • Worked with host and facilitators to set up technical details of events. Extra emphasis on host and audience comfort.• Secondarily responsible for quickly troubleshooting technical issues, creating polls and surveys, managing audiences, and delivering recorded video.• Successful delivery means an online therapy workshop with the look and feel of a television show.• Role is part time.

• Constructed and delivered massively open e-learning courses (50-200 concurrent users) by utilizing power-user features in the Brightspace LMS, Webex and other platforms.• Networked across teams and closely collaborated with project managers, IT and instructional designers to deliver new projects with complex custom elements and tight time constraints required by the client. • Charged with editing and organizing learning management system content, enrolling participants, and technical troubleshooting.• Acted as product expert by training client-partners on Brightspace LMS functions and our proprietary metrics dashboard. Assisted with client advocacy and follow up queries.• Pulled key metrics from Webex, Survey Monkey, Sales Force, and Qualtrics data.• Cultivated a networking mindset by frequently mentoring more inexperienced project specialists.• Trusted with HBP’s top client for 2022, Healthfirst.

•Responsible for creating concise pitches sent to over 80+ media organizations each day.•Responsible for relationship management with hundreds of media organizations throughout the year.•Identifies and on-boards new republication clients.•Crafts PR strategies for new content releases.•Team management experience as a temporary University Relations Manager•Hosted monthly webinars for stakeholders•Project manager for 2 grant-related projects

•Worked with a small team to create the foundation of a new non-profit program for Dell-EMC. The project is based on my team's winning idea submitted to the Dell-EMC Policy Hack competition in October 2017.•Wrote a white paper to outline the basis of the program.•Project was chosen as a 1st-round interview with Harvard X Labs for a 9 month incubator program.•Final project has been given permission to be used as the basis of a grad-school application.

•Promoted into a new role that was concurrent with community manager responsibilities.•Produced video content for Facebook and written content for GangnamGamers.com [attaining an average video content reach of 15K views, and an average written content reach of 1K reads]. •Ideated the first major focus of the site--branding Korea as a new center of game development and consumption, rivaling Japan and China. •Utilized a strong ability to analyze larger market trends and create compelling B2B and B2C content.•Recruited and lead a group of 5 freelance content creators as editor. Maintained a calendar of 2 articles per week from each freelancer. Also managed sub-editors, who were expected to write weekly as well as prepare a weekly podcast. •Worked with department head to develop pay-rate rubrics, content schedules, and a general on-boarding process.•Facilitated bi-monthly content meetings with freelancers and performed as the first point of contact for any issues.

•Managed more than 10 Facebook-focused projects, with user bases ranging from 2k-20k users.•Collaborated daily with our design team and clients to create a wide array of graphic and video content--events, Facebook livestreams, gameplay tutorials--that fostered a community-oriented atmosphere for each project.•Created a sense of radical openness by quickly responding to all user feedback ranging from gameplay issues, development critiques, and friendly banter.•Participated in weekly meetings where all team members were expected to produce a survey of current social media trends. These content ideas would immediately be put into practice by other members of the team.•Communicated weekly with global colleagues to create content in a variety of languages.•Hired and served as the first point of contact any freelance community moderators if a project demanded it.•Responsible for creating weekly reports which tracked KPI for our industry and projects.•Gained a deep knowledge of the North and Southeast Asian media market for gaming and digital culture.

• Produced a 12-week curriculum focused on communicating difficult topics in brewing, biology, and chemistry to non-English speakers. Instructed students in a range of material from absolute beginner to advanced.• Mentored more than 400+ students during my 3-month cohorts.• More than 20 past students went on to start their own businesses in the beer and F&B industry. 3 former assistants went on to work in the beer industry.

• Collaborated with business partners in all facets of ideation, funding, and launch. Aspects of which included branding, industry research, establishing partnerships, securing investment, physical renovations and daily operations. • Charged with creating and sustaining our education program as key role. The education program attracted more than 800 clients in intimate class settings of 10 students over 5 years.• Created the content for our educational events. Created the marketing content for our social media advertising.• Classes focused on demystifying the creation of beer and presenting it as an approachable hobby and lifestyle.

• Formulated and organized a collaborative community project, bringing together local hobbyists and business owners to educate attendees about the world of fermented foods. • Oversaw the organization of participants and store-owners, acquired all necessary materials, and collaborated with government officials to create a safe environment for the more than 800 festival attendees [across 3 festivals].