Jason Lipp Email & Phone Number

Drawing from over a decade of dynamic leadership within Marriott, including directing diverse restaurant outlets at theSheraton Grand Chicago, I offer a wealth of expertise in elevating guest experiences, optimizing revenue streams, andfostering a culture of excellence and teamwork in the hospitality sector. My multifaceted background uniquely positionsme to drive innovation, enhance operational efficiency, and inspire both guests and associates alike to exceed expectations.Rooted in a robust skill set encompassing customer service excellence, strategic building management, and proficientpersonnel leadership, I offer a versatile approach to enhancing operational effectiveness and client satisfaction across diverseindustries. Through tailored solutions, meticulous resource management, and fostering cohesive teams, I consistently driveorganizational success, elevate service standards, and foster enduring client relationships.Notable highlights of my experience & qualifications:◉ Led a team of 12 adept managers and 85 dedicated associates across F&B, orchestrating a strategic approach that led toa significant sales escalation from $8.7M in 2022 to an impressive $10.2M, reflecting a notable 17.2% growth.◉ Enhanced guest satisfaction by 10 points at the Chicago Burger Company restaurant by restructuring the service deliverymodel, streamlining operations, and implementing expedited line service, resulting in enhanced customer experiences.◉ Orchestrated a transformative overhaul in collaboration with Starbucks Regional Management, streamlining thecustomer ordering process and heightening service standards, manifesting in a significant drop in wait times and a boostin customer satisfaction.Passionate about fostering innovation and driving excellence across industries, I am committed to cultivating exceptionalexperiences and delivering tangible results. With a relentless focus on strategic planning, operational efficiency, and teamempowerment, I thrive on the dynamic challenges of leadership roles. From spearheading transformative initiatives tooptimizing performance and exceeding goals, I am dedicated to making a positive impact and driving continuousimprovement.Infused with a strong professional background, I am eager to be a catalyst for the continued success and growth of yourcompany. Feel free to reach me here on LinkedIn or via e-mail at jlipp04@gmail.com.Expertise: Team Management, Financial Management, Operational Efficiency, Strategic Planning & Execution, Customer Experience Enhancement, Collaboration & Stakeholder Management

Listed skills include Food And Beverage, Hotels, Customer Service, Event Management, and 9 others.

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  California State University, Chico

  Commercial Recreation Administration