- Leading initiatives focused on data collection, retention, and forensic analysisusing tools like Intella, Axiom, and Cellebrite, contributing to the identificationof corporate fraud and financial theft cases- Conducting comprehensive wireless on-site penetration testing and socialengineering using WiFi Pineapple and Python, identifying six criticalvulnerabilities- Spearheading process documentation and continuous improvement efforts,optimizing OSINT reconnaissance procedures based on the MITRE ATT&CKframework for enhanced penetration testing and vulnerability identification- Overseeing cybersecurity awareness programs, leading to a 45% improvementin employee vigilance through tailored phishing simulations and interactivetraining- Executing incident response protocols, including account compromisemanagement, Azure audit log analysis, and root cause investigation, ensuringswift resolution and minimal business disruption- Analyzing malicious files, phishing links, and executables with sandboxingtools, such as Cuckoo, ANY.RUN and EDR- Managing over 1,100 endpoints across diverse client environments, ensuringcompliance with NIST and CIS frameworks through rigorous risk assessmentsand security policy evaluations

- Automated device imaging and deployment processes across Windows andLinux environments using PowerShell, Batch, and Clonezilla, achieving a 75%reduction in setup time- Enhanced the ticketing system by refining ruleset filtration and troubleshootingprotocols, decreasing false positives by 68% in incident tracking- Collaborated with IT teams to implement and optimize Mimecast email filteringsystems, significantly reducing spam and enhancing email security

- Maintained meticulous patient care notes in a fast-paced environment,documenting patients’ chief complaints, symptoms, doctor's examinations, andnecessary prescriptions- Delivered exceptional patient care during the COVID-19 pandemic, handling upto 240 patients daily and contributing to an 88% NPS score for patient serviceand satisfaction

- Initiated and produced 8 podcast episodes to be used as an academic source- Composed and distributed medical terminology related to psychiatry disorders and medications to assist psychiatric education for medical students and shadows- Observed Consultation-Liaison Psychiatrist Dr. Anthony Tobia in a hospital setting for 320 hours including case conferences and patient rounds

- Provided first-line technical support, resolving hardware and software issuesfor students, faculty, and staff, maintaining a 95% uptime- Managed a high-volume ticketing system, prioritizing and escalating complexissues to maintain service continuity

- Performed accounting, front desk clerk services, sales organization, and advertising for dry cleaning business