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An experienced customer focused professional, with extensive technical and managerial skills. Ability to drive and deliver large scale system and transformation projects from end to end utilising various frameworks and methodologies. Dynamically and effectively manage time and workloads of teams allowing efficient delivery of fit for purpose, robust and highly available systems - delivering more with less.
University Of Sunderland
View- Website:
- sunderland.ac.uk
- Employees:
- 3207
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Head Of It Operations And Information SecurityUniversity Of SunderlandDurham, Gb
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Head Of It Operations & Information SecurityUniversity Of Sunderland Aug 2024 - PresentSunderland, Tyne And Wear, Gb
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It Service ManagerUniversity Of Sunderland Feb 2022 - Aug 2024Sunderland, Tyne And Wear, GbAccountable for IT service delivery across the entire organisation. Leading a diverse team of technical support specialists, supported by 3rd party service managed services. Responsible for all elements of delivery and management of the IT Service Desk, Euc, Managed Services, IT Refresh and Contracts Management.
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It Operations ManagerUniversity Of Sunderland Dec 2016 - Feb 2022Sunderland, Tyne And Wear, GbLead the IT Service Delivery function, ensuring seamless integration between service delivery and service operations within a customer-centric environment. Proactively engage with our business partners, key stakeholders and 3rd party suppliers to understand and agree IT operational needs and develop the technical operating model by mapping business objectives against technology. Working to underpin, deliver and support the digital University.
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It Infrastructure ManagerUniversity Of Sunderland Mar 2013 - Dec 2016Sunderland, Tyne And Wear, GbTo provide leadership and management of all infrastructure elements of IT service delivery. Working with colleagues across the University to deliver a business led IT Architecture, IT Operations Management and Information Security, providing authoritative advice on best practice. Delivering technical solutions needed to meet the strategic and operational business objectives of the University.
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Sytems Development OfficerUniversity Of Sunderland Jan 2012 - Mar 2013Sunderland, Tyne And Wear, GbProvide senior technical support and advice for design, implementation, support and maintenance of the University’s core ICT systems. Contribute to the value of the delivery of an efficient, robust and well managed ICT service to all our customers, which is both fit for use and purpose.
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Senior Solutions AnalystNewcastle City Council Sep 1989 - Jan 2012Newcastle Upon Tyne, Tyne And Wear, GbProvide a senior supporting role to the ICT Ops Infrastructure team ,giving technical advice for design, Implementation, support and maintenance of ICT solutions to meet business requirements of the City Council.
Jason Marshall Skills
Jason Marshall Education Details
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QaItil V3 Certified -
QaPrince2 Certified
Frequently Asked Questions about Jason Marshall
What company does Jason Marshall work for?
Jason Marshall works for University Of Sunderland
What is Jason Marshall's role at the current company?
Jason Marshall's current role is Head of IT Operations and Information Security.
What is Jason Marshall's email address?
Jason Marshall's email address is ja****@****d.ac.uk
What is Jason Marshall's direct phone number?
Jason Marshall's direct phone number is 4419151*****
What schools did Jason Marshall attend?
Jason Marshall attended Qa, Qa.
What skills is Jason Marshall known for?
Jason Marshall has skills like Active Directory, Infrastructure, Vmware Esx, Technical Support, Citrix, Itil, Sccm, Group Policy, Dhcp, Windows Server, Hyper V, Information Security.
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