Jason Masterson Email and Phone Number
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Experienced vCIO/Senior Information Technology Consultant with over 15 years working in the information technology and services industry with a strong and lengthy background work for MSPs. Skilled in Agile Methodologies, Software Development Life Cycle (SDLC), Account Management, Software as a Service (SaaS), and Marketing. Experienced and seasoned working in a client facing advisory role. Strong IT professional with a degree focused in Computer and Information Science from Northeastern University.
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Vcio | Manager Of OperationsUncomplicate It Sep 2019 - PresentBoston, Massachusetts, UsManage client satisfaction to ensure successful ongoing long-term relationship and minimize client attrition. Maintain strong relationships with client points of contact plus all other informal and formal decision makers at the client firm. Oversee management of Issue resolution and deliver proactive and appropriate infrastructure design upgrades.Plan and propose projects to the client that are focused on a stable, secure and productive IT environment. Present IT solutions aimed at supporting the client in a more productive, secure and stable environment in line with best in class IT practices.Lead discussions that take client's needs and business into consideration, but that do not jeopardize the IT goals of more secure, stable and productive environment. Working proficiently with colleagues including the network administrator to receive, digest and determine necessary client options. Forecast future implementations and create a roadmap operating within the client's IT Budget.
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VcioFocus Technology Solutions Jun 2015 - Sep 2019Boston, Massachusetts, UsEstablish and maintain relationships with key client stakeholders and partners/vendors.Assist with comprehensive cost/benefit analysis and preparation of business cases for new client projects. Act in a CIO/Advisory role providing IT solutions for small to medium sized businesses onsite including administration, development, network security, mobile applications and monitoring and maintenance for all client applications and hardware. Work with clients to create an IT road-map for their IT enviornment Implement and maintain account management processes and standards. Supervise IT Consultants with client account management tasks and reviews. Manage Client Accounts, act as client adviser, Develop annual budgets, make recommendations for implementing new services, address issues escalated by the Help Desk and other Field Service representatives.On the client’s behalf, communicate with a variety of vendors for issues and needs in terms of hardware, software and communications (ISPs), wireless networks, phone systems, mobile devices, Cloud services and desktop apps. -
Field Services Supervisor | Senior It ConsultantFocus Technology Solutions Jun 2013 - Jun 2015Boston, Massachusetts, UsManaged a staff of Field Service IT Consultants and providing guidance and support to the Field Services team. Manage the relationship with clients and provide senior level IT consulting for issues and new solutions needed. Ensure client networks are maintained and all service deliverables are met. Coordinate project needs with the Project Team and provide additional support and assistance on projects.
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Senior It ConsultantFocus Technology Solutions Jun 2012 - Jun 2013Boston, Massachusetts, UsProvide Tier 2 support and emergency support for small to medium sized businesses and provide onsite support including administration, development, network security, mobile applications and monitoring and maintenance for all client applications and hardware.
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It ConsultantFocus Technology Solutions Aug 2011 - Jun 2012Boston, Massachusetts, UsProvide IT solutions for small to medium sized businesses onsite including administration, development, network security, mobile applications and monitoring and maintenance for all client applications and hardware.
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Voip Project ManagerVencom Communications Jan 2007 - Jul 2011Worked onsite at Brigham & Women's hospital with Partner's healthcare planning, maintaining, and implementing their VoIP Network.Worked with several small business clients planning and developing small to medium sized VoIP and data networks.
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Network EngineerBoston Scientific May 2004 - Dec 2006Marlborough, Ma, Us
Jason Masterson Skills
Jason Masterson Education Details
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Northeastern UniversityComputer And Information Science
Frequently Asked Questions about Jason Masterson
What company does Jason Masterson work for?
Jason Masterson works for Uncomplicate It
What is Jason Masterson's role at the current company?
Jason Masterson's current role is vCIO | Manager of Operations at Uncomplicate IT.
What is Jason Masterson's email address?
Jason Masterson's email address is jm****@****inc.com
What is Jason Masterson's direct phone number?
Jason Masterson's direct phone number is +150876*****
What schools did Jason Masterson attend?
Jason Masterson attended Northeastern University.
What skills is Jason Masterson known for?
Jason Masterson has skills like Network Security, Voip, Powerpoint, Agile Methodologies, Software Project Management, Sdlc, Saas, Sql, Social Media, Marketing, Account Management, Amazon Web Services.
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