Excited to join a carrier that prioritizes customer growth, company culture, and continuous program and process improvements. I’m looking forward to supporting all my partner businesses and accounts in East Tennessee as they grow and thrive. Don’t hesitate to reach out with any needs—here to help!

Manage brokerage operations for the company with an emphasis on driving and promoting growth by exceeding expectations and enhancing the overall customer experience. The major objective of our brokerage operation is to prioritize our customers and their needs by offering tailored and timely solutions. Our solutions ensure and protect the efficiency and reliability of our customers and their overall supply chain. We do the right thing and operate with a focus on integrity and transparency. Our growth and success is achieved alongside our clients by building, managing, and maintaining lasting relationships.

Account Executive – SAIA LTL Freight – Knoxville, TN – January 2022 to Present• Responsible for business development by identifying and securing profitable revenue within an assigned geographic territory.• Manage new and established accounts for continued revenue and profit growth using CRM software. • Achieve strategic quarterly sales objective goals by maintaining and furthering positive client relationships.• Manage Average Daily Revenue, Pipelines, and Operating Ratios of territory accounts. (Appx. $2.5 million in annual sales)• Utilize LinkEx 3PL (SAIA sister company) for expedited, international, warehousing, pool distribution and other transportation moves. • Analyze Microsoft Power BI reports to identify churn and address territory deficits.

Account Executive – YELLOW (Holland, New Penn, Reddaway, YRC Freight, HNRY Logistics) - Knoxville, TN - March 2019 to January 2022 • Execute sales strategies for 4 YRCW operating companies as well as HNRY Logistics 3PL while actively qualifying opportunities to initiate, manage and complete the entire sales pipeline process. Focus on building relationships while maintaining and improving company Operating Ratios. • Service appx. 400 outside local as well as corporate sales accounts utilizing technology and supporting team members within YRCW. • Manage new and established accounts to achieve revenue, profit as well as operating revenue goals using Salesforce CRM software. • Identify situations requiring effective negotiation such as pricing, conflict resolution, damage claims all while maintaining positive customer relationships.• Advance expertise and value by increasing knowledge of products, services and pricing and being an overall logistics expert for the Customers I service.

Owner / Managing Partner - Central Distributing Company, Inc. - Knoxville, TN - August 2001 to March 2019 • Managed day to day sales, procurement, and operations for $10,000,000+ commodities trading company. • Ensured compliance with Federal and various State codes for operations - Grain Buyer, Uniform Business, and other reports. • Maintenance of QuickBooks Pro Accounting system for organization (A/P, A/R, Invoicing, Financial Statements). • Was responsible for establishing customer base, business partners and vendor relationships for organization. Appx. 150 Customer Accounts and 100 Vendor Accounts (active, emerging, developing accounts; new business and partnerships). • Created a customer database, product information workbooks and commodity positions. • Established relationships with transportation providers to ensure timely delivery of products to achieve customer satisfaction (Appx. 50+ Transportation Vendor Accounts - active at all times).• Increased Customer accounts from 25 to 125 accounts in first 24 months of starting the business. • Managed Customer accounts totaling $10 million in annual sales (average value over 10-year period). • Negotiated contracts, draft and finalize agreements with product and transportation Vendors. • Reported monthly, quarterly, and annual State and Federal income taxes and other taxes (Sales & Use, 940, 941).

Operations Supervisor - Toyota Logistics Services - Bolingbrook, IL - May 2000 to July 2001 TLS (Toyota Logistics Services), MPL (Manufacturing Parts Logistics) - Cross Docking / Consolidation Center• Responsible for the overall supervision, direction, and coordination of TLS Bolingbrook shift operation. • Managed daily activities / workload for 20 associates. Daily, Weekly and Monthly Staffing. • Was responsible for ensuring safe work environment by enforcing safety policies and practices. • Completed work / task allocation for associates in order to fully utilize workforce. • Handled Schneider National / LTL driver call-in and problem resolution. • Directed drayage to Union Pacific / Burlington Northern Santa Fe Rail Yard and contract carriers (LTL). • Initiated and participated in Kaizen (Continuous Improvement) activities. • Developed, maintained, and enforced standardized work practices among associates. • Ensured accurate receipt and handling of Domestic and Export freight (Domestic and Export Manifest processing). • Maintained communication and coordination between 1st and 2nd Shift and NUMMI manufacturing plant in Fremont, CA.

Management Training Program Toyota Motor Sales USA - Toyota Logistics Services - Georgetown, KY - January 2000 to May 2000 • Created an Access Databases with associate records and OSHA injury information to support Human Resources Department. • Developed an Access Database to track shuttle car maintenance. • Maintained 100% efficiency for plant and yard operations while ensuring standardized work procedures. • Managed and maintained appropriate end of shift inventories for marshaling yard, enforced safety policies and practices and addressed quality issues.

Management Training Program – Toyota Motor Sales USA - Toyota Logistics Services -Torrance, CA - July 1999 to January 2000 • Completed a $20 million dollar Fixed Asset Project in order for TLS to internally understand assets being depreciated at each MPL field location, essential project to establish accurate pricing for TMMNA (Toyota Motor Manufacturing North America) and NUMMI (New United Motor Manufacturing Inc.). • Maintained weekly reports for MPL locations, included in these reports were supplier pickup volumes, westbound / eastbound rail container volumes, consolidation figures and deconsolidation figures. Created charts to graphically display these volumes in a visual format to depict trends at each location. • Completed spreadsheets containing fiscal year TMMNA and NUMMI price differential data to support retroactive billing process. Maintained spreadsheet containing Accounts Payable invoices for MPL Bolingbrook and MPL California operations.