Pursue, manage, and increase business development in the Southeast & Midwest. Rolled Metal Products is a stocking distributor of stainless steel, aluminum and many other metals in coil & strip form.

Commercial Large Loss Division, T&M Application Specialist

Lead sales functions throughout the southeast and the mid-west service and distribution markets; increased overall monthly GP by 13%. Assessed territory-market potential of each salesperson, and helped them expose and secure new business. Provided customer service, and customer retention through meeting with customers’; certifying their needs were being met, desired services were offered, and our inventory remained efficient. Facilitated a weekly sales meeting with the sales group to ensure new customer activity, weekly sales, and inventory issues were being addressed.

Working from my home-office I Increased active accounts by 14%, while managing a $10 million territory. Traveled on a daily basis, calling on accounts in Middle Tennessee, Kentucky, and Southern Indiana. Followed up on every inquiry exceeding $2000, and provided pertinent feedback to customer service and management. I thoroughly monitored market publications, newsletters, and websites to effectively communicate market conditions to my customers

Senior Customer Service Representative responsible for inbound and outbound calls for approximately 1100 accounts within the Southeastern U.S.. I managed stocking programs, and expedited orders for the customers, by maintaining contact with our production and logistics departments. Increased territory sales by 22%; was recognized for achieving top sales for 3 consecutive months. Sold “hole” products; aluminum, steel, copper, brass, and fiberglass products, such as, perforated sheets, wire mesh, expanded metal, bar grated, and fiberglass grating.

Managed the Mid-Atlantic Region, until our Aluminum, Flat Roll, plant closed.

Worked as a CSR at the Norandal plant in Scottsboro Alabama, until they sold it to McCook Metals LLC. in 2000.