Drive and maximize store sales to achieve goals, control and minimize shrink expectations, and maintain payroll within budgetary guidanceEstablish, teach, and demonstrate exceptional customer serviceProvide associates the tools necessary to ensure customer satisfaction and provide positive resolutions to challenges and complaints from customersExecute company directives for product placement, display, and signage, and maintain company standards for cleanliness and organizationEnsure compliance with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environmentAchieve accuracy in executing markdowns, shipping, receiving, and cash controlRecruit, train, develop, and retain qualified associates to ensure staffing needs are consistently metCoach, confront, and counsel associates to improve performanceParticipate in the performance counseling of associates, up to termination of associates as requiredEstablish associate work schedulesProvide training and succession planning for the store

Ensure the office is running smoothly. Coordinate and monitor all activities within the law office. Check over completed documents for accuracy and quality, hold a staff meeting and ensure a lawyer has all necessary paperwork to take to court.Responsible for assigning tasks and ensuring tasks are completed on time and in accordance with quality guidelines. Other job duties include greeting clients, answering incoming calls, managing e-mail correspondence and handling clerical tasks. Additional job duties include:Preparing subpoenas and other legal documentsHandling legal researchPreparing memos and other correspondenceCreating client filesTraining new staffScheduling attorney and client meetings

As Store Manager of this specialty beauty boutique, I am responsible for all operational, financial, and organizational aspects of this store. I utilize all of my honed skills by creating a staff of associates that are held accountable for their personal sales goals. I maintain excellent customer service by reaching out to clients and organizing entertaining events for them and their friends that build my client base and sales by creating an atmosphere for their senses with visual merchandising. I work within a given budget to maintain my stores, and consistently achieve my personal sales goals. Last year, sales for my store were so increased that I won a regional award which was a trip to the L'OCCITANE spa in France.As District Trainer I completed all on boarding with new managers utilizing company policies and procedures. I deliver all training and education to each store team and mentored under performing stores.

I was responsible for all aspects of managing this specialty retail operation with duties including complete operation liability to achieve sales, provide excellence in customer service, organization and profitability goals for the store in compliance with company- wide procedures. I have developed and executed short and long term plans to achieve sales goals in support of district/region standards. I ensure the maintenance of expected operational and merchandising standards while maintaining consistent visual and brand representation. I have effectively trained and managed 15+ employees in areas such as successfully achieving customer service and sales goals, product knowledge and inventory management, shrink prevention, and offering developmental opportunities. Additionally, I am responsible for recruitment, hiring, and all scheduling of staff

At this retail operation, I was responsible for overseeing all aspects of the merchandising and visual presentation of the store. I drove sales through developing and maintaining merchandise displays and visual presentations. My primary responsibility was to manage, train, coach, and supervise staff to ensure consistency of company defined best practices including executing merchandising standards to maximize sales and profitability through the creation of a compelling visual brand statement while creating a positive customer experience. I partnered with merchandising department owners(managers and specialists) to achieve the desired results and in the development of teams. I collaborated with the store manager to achieve overall sales and financial budgets, plans, and communications in order to create store teams to accomplish sales goals and to deliver a balanced experience that consistently represented the Old Navy brand image.