Jason Morris Email and Phone Number

Managing consistent execution of company strategy and operating standards across 2000 employees, and over 50 big box national retail locations•Promoted from Vice President, Operations to Executive Vice President, Operations•Led and motivated team of 6 Regional Vice-Presidents, and 2 Directors •Drove sales exceeding $350 million annually, with comp sales at approximately 12%, positioning Golf Town as the #3 golf retailer in the world•Successfully opened 4-6 stores across Canada annually •Managed $22 million budget in payroll, looked for efficiencies•Presented and participated in quarterly Board Meeting with company senior management and stakeholders •Processed enhancement, i.e. saved company $160,000 by automating service process, customer returns, freight/transportation reductions, customer feedback forums•Developed General Manager using competency based appraisals and a series of regular 1:1 interviews•Strong leader and team player; excellent motivational skills to build and sustain forward growth momentum while motivating peek individual performance from team members•Identified and implemented new sales opportunities, including the corporate sales division at store level, the #1 growing area of the business, resulting in over $18 million in additional sales•Collaborated with merchandising and human resource department to develop and implement effective product knowledge training modules •Investigated and resolved all customer complaints and employee performance issues•Developed and implemented customer service recognition program, branding overall company culture from both internal and external perspective

Vice President, Operations 2004-2006Driving sales and managing bottom line profit through ensuring a fresh, innovative, and premium customer shopping experience across over 50 national store locations•Promoted from Regional Vice President, Ontario to Vice President, Operations

Driving sales and managing bottom line profit through ensuring a fresh, innovative, and premium customer shopping experience across 12 store locations in Eastern Canada•Promoted from General Manager to Regional Vice President, Ontario•Managed profitability of regional stores by monitoring and controlling the expense lines of the business•Approved expenses, and reviewed monthly and YTD P&L with all General Managers to identify, as well as react proactively, to key indicators•Trained and coached team to properly manage payroll within budget, and maximized floor coverage through efficient scheduling•Managed store credits, shrink and discount summary reports, while following up to action plans•Maximized sales by coaching and leading the team to maintain merchandising standards and stock levels; reviewed product mix and dead inventory to ensure margin•Collaborated with merchants to understand, review and execute store merchandising standards•Drove execution and store standards by training managers to effectively leverage the standards for end caps, proper signage, layout of the power/drive aisle, and pricing•Developed proper selling skills and product knowledge in all associates•Maximized selling performance by developing coaching skills of all General Managers•Facilitated selling, operations and customer service training for all management teams to ensure all staff understand the company brand, standards, and strategy; coached managers to ensure positive and fair management of associate and performance issues•Conducted harassment investigations and effectively dealt with associate complaints•Drove corporate sales (B2B) by hiring and training the corporate sales representatives•Fostered and built corporate sales knowledge and sales opportunities with each General Manager•Consolidated input and inquiries from stores and provided constructive feedback opportunities to head office; acted as gatekeeper for all communications

•Promoted from Assistant General Manager to General Manager•Recruited, oriented, developed and managed a staff of 50 associates•Managed store sales of $9 million