Jason Moser

Jason Moser Email and Phone Number

Sr. Director of Production Operations @ Crisis24
Atlanta, GA, US
Jason Moser's Location
Atlanta Metropolitan Area, United States, United States
Jason Moser's Contact Details

Jason Moser personal email

n/a

Jason Moser phone numbers

About Jason Moser

Experienced corporate information technology leader with over twenty-two years of experience in the IT service industry. This experience has spanned many aspects of information technology, including DevOps, IT Infrastructure, application/systems management, project and program management, distributed team management, leadership, and technical support. A passionate, energetic, and principled individual with proven ability to lead teams in the design, implementation, administration, maintenance, and improvement of mission critical systems and security solutions in nationwide and global enterprise environments.

Jason Moser's Current Company Details
Crisis24

Crisis24

View
Sr. Director of Production Operations
Atlanta, GA, US
Website:
nyarisk.com
Employees:
89
Jason Moser Work Experience Details
  • Crisis24
    Sr. Director Of Production Operations
    Crisis24
    Atlanta, Ga, Us
  • Onsolve
    Sr. Director Of Production Operations
    Onsolve Dec 2023 - Present
    Saint-Laurent , Quebec, Ca
    Responsible for reliability and uptime of mission critical systems in cloud and on prem data centers in a 24/7 production environment. Leads global tier 2 production support teams to provide day to day support while implementing strategic initiatives of the organization. Significant accomplishments• Provides leadership of NOC, DBA, and System Stability Engineering teams• Creates and manages strategic goals of production operations teams that align with the Product driven roadmap of the organization• Oversees incident management, response, and reporting• Production Operations vendor and contract management, cost savings of 120k 2024 to date through rightsizing and consolidation• Works with security team to complete annual audits and ongoing compliance work for FedRAMP and related certifications• Works with Platform Engineering team on transition of new infrastructure into daily operational support• Oversees on prem lifecycle management of on prem data center equipment and services• Oversees and works with functional teams on monitoring, alert creation and turning, and technical analysis of infrastructure and apm performance data
  • Onsolve
    Director Of Infrastructure And Noc Operations
    Onsolve Jun 2023 - Dec 2023
    Saint-Laurent , Quebec, Ca
    Significant accomplishments• Leadership and growth of NOC team in US and India• Reform and enhancement of ITIL and Incident management process• Provided management and growth of US and India based NOC team• Vendor management and cost savings of over 200k in 2023• Contributed to FedRAMP Authorization through project management and compliance activities• Enablement and functional testing of on prem data center Disaster recovery solution• Planning and physical move of on prem data center with minimal customer impact• Cleanup and alert tuning of PRTG monitoring software• Project management of Data Dog cloud monitoring solution deployment
  • Onsolve
    Director Of Infrastructure And Operations
    Onsolve Jan 2022 - Jun 2023
    Saint-Laurent , Quebec, Ca
    Significant accomplishments• Leadership and talent growth of System Stability Engineering team in the US and India• Build out, testing, and maintenance of multi region cloud-based disaster recovery solution• Worked with security team on audits and FedRAMP authorization process, system compliance• Worked to find and remediate single points of failure in cloud and on prem data centers• Vendor management, renewals, and cost savings• Improved monitoring, alerting tools and process, technical mentoring of NOC team members• Worked closely with other departments, such as customer service, Security and Engineering teams to improve common implementation process (SSO, DKIM, customer onboarding, and escalated issues)• Implemented maintenance plans for day to day operational activities such as SSL Certificate management
  • Cognia
    Director Of It Operations
    Cognia Jul 2018 - Jan 2022
    Alpharetta, Georgia, Us
    As Director of IT Operations, Jason Moser provides overall responsibility and direction for the organization’s IT Operations department, which includes systems and network engineering, DevOps, technical support, and operational database administration. Mr. Moser is also responsible for overseeing technology infrastructure, application environments, the implementation of security practices and systems, and the implementation, support, and maintenance of all systems and hardware. Additionally, Mr. Moser is providing technical guidance, strategic planning, and budgeting for the IT Operations Department. In addition to supervisory and management responsibilities, Mr. Moser also performs project management duties and interacts with internal, external resources as needed. He is proficient in System Development Lifecycle (SDLC), and systems lifecycle management. Mr. Moser was with Advance Education for eight years before a merger that created Cognia.
  • Advanced
    It Operations Manager
    Advanced Jul 2017 - Jun 2018
    Alpharetta, Ga, Us
    Overseen all aspects of IT Operations including data center operations, network and systems engineering/administration, and technical support. Mr. Moser was also responsible for Systems design and implementation along with management of the IT Operations team.
  • Advanced
    Sr. It Infrastructure Engineer – Team Lead,
    Advanced Jul 2015 - Jun 2017
    Alpharetta, Ga, Us
    As Sr IT Infrastructure Engineer – Team Lead, I provided technical guidance and mentoring to engineers within the IT Operations department in the areas of systems and network engineering design, implementation and support. Mr. Moser also worked closely with Software Development teams to design, implement, and support infrastructure systems designed around a microservice architecture
  • Advanced
    Senior It Infrastructure Engineer
    Advanced Jul 2013 - Jun 2015
    Alpharetta, Ga, Us
    Designed, implemented, maintained and supported operational, application, network and VOIP systems across the organization’s data centers. Mr. Moser was responsible for providing IT infrastructure solutions to meet the needs of the business. Additionally, Mr Moser. Worked with software development and Data teams to deploy and support in house software applications.
  • Advanced
    It Infrastructure Engineer
    Advanced Apr 2011 - Jun 2013
    Alpharetta, Ga, Us
    Analyzed, implemented maintained and supported IT Infrastructure systems in data centers and offices across the organization. Resolved infrastructure support tickets and provided network and systems support and maintenance. I was also involved in systems upgrade and replacement projects.
  • Advanced
    Systems Administrator
    Advanced Oct 2010 - Jun 2011
    Alpharetta, Ga, Us
    Carried out day to day systems administration tasks in Active Directory, MS Exchange, network and VoIP systems. I was also involved in VOIP system cutover, MPLS network expansion, and core network upgrades. Provided support on desktop systems as needed.
  • Alexander Gallo Holdings
    It Infrastructure Engineer
    Alexander Gallo Holdings May 2003 - Nov 2010
    • Spearheaded the design and implementation of mission-critical infrastructure components and applications systems• Was responsible for uptime and performance of mission-critical systems, including local and wide area networks, storage area networking, email and database servers, network security appliances, backup systems, hardware, and telecommunications equipment.
  • Holiday'S Computer Solutions
    It Specialist
    Holiday'S Computer Solutions Jan 2003 - May 2003
    • Performed TCP/IP network installations and configuration• Performed hardware and software troubleshooting• Assisted with the planning and deployment of technological solutions for external customers
  • Cobb County Public Library System
    Technician
    Cobb County Public Library System Jun 2002 - May 2003
    Marietta, Georgia, Us

Jason Moser Skills

Windows Server Active Directory Microsoft Exchange System Deployment Information Technology Network Security Sharepoint Tcp/ip Sql Security Networking Elasticsearch Remote Infrastructure Management Network Load Balancing Vmware Esx Infrastructure Software Installation Leadership Wide Area Network Cisco Routers Cisco Call Manager Apache Automation Shell Scripting Software Deployment Performance Tuning Capacity Planning Cisco Firewall Security Vpn

Jason Moser Education Details

  • Kennesaw State University
    Kennesaw State University
    Information Technology

Frequently Asked Questions about Jason Moser

What company does Jason Moser work for?

Jason Moser works for Crisis24

What is Jason Moser's role at the current company?

Jason Moser's current role is Sr. Director of Production Operations.

What is Jason Moser's email address?

Jason Moser's email address is jm****@****-ed.org

What is Jason Moser's direct phone number?

Jason Moser's direct phone number is 888 413*****

What schools did Jason Moser attend?

Jason Moser attended Kennesaw State University.

What skills is Jason Moser known for?

Jason Moser has skills like Windows Server, Active Directory, Microsoft Exchange, System Deployment, Information Technology, Network Security, Sharepoint, Tcp/ip, Sql, Security, Networking, Elasticsearch.

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