Senior Systems Support Technician assigned to Naval Station Guantanamo Bay on the OMC ELC program. Maintained a TS/SCI clearance with certifications to fully meet DoD 8570.01 IAT level II requirements.• Diagnose and repair workstations and network problems based on tickets.• Maintain physical security for the U.S. Government and military based on contract requirements and directives.• Maintained chain of custody logistics per customer guidelines.• Develop on island process for DRMO of sensitive equipment.• Work closely with government and contractor staff members to stand up a new courtroom to further the legal process.• Work with Network Engineering to update infrastructure.• Perform Information System Security Officer (ISSO) duties on various networks, using eMASS and XACTA to track ATO progress.

Data Center Operations Engineer for Google Cloud. Maintained TS/SCI clearance and certifications to fully meet DoD 8570.01 IAT level II requirements.• Diagnose and repair servers based on tickets received via automated monitoring systems.• Replace defective or install new fiber and networking equipment.• Maintain physical security for the U.S. Government and military based on contract requirements and directives.• Implement DoD Security Technical Implementation Guides (STIGs) to secure, update, and maintain DCO workstations.• Maintained chain of custody logistics per customer guidelines.

Active U.S. DoD TS/SCI ClearanceSystems Analyst for General Dynamics Information Technology stations in U.S. Naval Station Guantanamo Bay, Cuba. Work closely with all branches of the U.S. military at all levels of command to facilitate the mission.• Diagnose and repair workstations and network problems based on tickets.• Maintain physical security for the U.S. Government and military based on contract requirements and directives.• Maintained chain of custody logistics per customer guidelines.

Active U.S. DoD TS/SCI Clearance - Completed July 2020Data Center Operations Technician for Oracle Cloud Infrastructure FedRAMP Moderate and High and DISA Impact level 6 environments. Obtained TS/SCI clearance and certifications to fully meet DoD 8570.01 IAT level II requirements.• Diagnose and repair servers based on tickets received via automated monitoring systems.• Replace defective or install new fiber and networking equipment.• Maintain physical security for the U.S. Government and military based on contract requirements and directives.• Implement DoD Security Technical Implementation Guides (STIGs) to secure, update, and maintain DCO workstations.• On site maintenance of Cross-Domain Solution (CDS) systems.• Maintained chain of custody logistics per customer guidelines.

Data Center Operations Technician for Amazon Web Services’ Northern Virginia operations. • First responder for high severity issues effecting Amazon and Amazon customers.• Break/fix of all servers housed in Amazon data centers in the Northern Virginia area.• Installation of new and replacement networking equipment ranging from top of rack switches to Cisco and Juniper DWDM, and associated fiber installations.• Decommissioning of old server and networking equipment for data center refreshes.• First line contact for all database, EC2, and AWS internal business owners.

ADPE / Help Desk Administrator in Ar Ramadi, Iraq, for the United States Army on the TAC-SWACAA contract. Received a Secret clearance for working with NIPR and SIPR networks, dealing with customer issues related to Operation Iraqi Freedom and Operation Enduring Freedom.• Responsible for re-imaging of all workstations and laptops to comply with Department of Defense Information Assurance guidelines.• Responsible for enforcing Department of Defense, Army, and other Information Assurance policies for users and computers.• Responsible for the administration of help desk servers related to patching workstations and laptops.• Responsible for working with Systems Administration and Network Administration groups to clear issues for customers on non-secret and secret networks.

Network Operations Center Engineer II for Network Solutions shared hosting platforms and DNS servers. • Monitor all Windows, Sun Solaris and Linux shared hosting servers.• Monitor Internet traffic for attacks on hosting platforms.• Monitor email servers for spam operations using NetSol servers.• Monitor connection to various TLD registries, diagnose and monitor any connectivity issues with them.• Coordinate parts replacement with various vendors.• Diagnose customer facing Unix and Windows servers.• Run back office customer billing and monitor results for errors.• Developed scripts for use by NOC staff to automate daily and weekly tasks.

Systems Administrator for the IT Production Support supporting satellite and maritime data processing systems and all related systems and servers.* Monitor all satellite production servers, including HP DL145, DL360, and DL385 servers running Windows 2000/2003 Server, Red Hat Linux, CentOS and Sun Solaris servers and workstations in the Satellite Operations Center.* Monitor all SeaStar maritime servers and workstations, including DL145s running Red Hate Linux, IBM BladeCenter H chassises and blade servers.* Responsible for multiple data centers in production and test environments, including power and network cabling, installation of servers, and cable management.* Resolve issues with all production servers including storage space, failed processes, and server and network performance.* Development and deploy VMware ESX server based test environment for JD Edwards order fulfillment backend.* Deployment of Symantec anti-virus clients & server in SOC environment.

Network Operations Center (NOC) Engineer for SunRocket, a Voice over IP (VoIP) provider. Primarily dealing with Sun Solaris and Mandrake/CentOS Linux monitoring and support.• Monitor all voice related traffic to and from SunRocket's data center with in-house developed monitoring tools as well as Micromuse NetCool.• Work with internal systems administrators to track down and resolve issues related internal servers.• Work with vendors to trouble shoot issues related to VoIP traffic hand off.• Resolve issues with internal servers including space issues, failed processes, and server performance.• Document all customer effecting issues, including carrier related drop calls, and unexpected server issues.• Monitoring and trouble shooting of Tomcat and GIS web services for public and internal websites.

Server Engineer for Library of Congress on the ITS/VGS contract for the Network Services Group. Contract is based in Washington, DC.• Support for HP/Compaq ProLiant DL360 G2 and DL580 G2 servers, in single server and clustered configurations.• Responsible for monitoring and reaction to issues with Library of Congress mission critical servers in Novell GroupWise and Research In Motion Blackberry.• Responsible for updating and monitoring of McAfee VirusScan Enterprise 8.0i and ePolicy Orchestrator for Library of Congress Active Directory domain wide protection.• Management of restoration of client documents and systems from Symantec Veritas NetBackup Enterprise backup solution, restoring from IBM Total Storage 3494 Tape Library system.• Backup support engineer for T-Mobile and Cingular Blackberry handheld units.• Server rack preparation and rollout, including network wiring and power management design and implementation.

Network Services Engineer for United States Postal Service providing Tier 2 support over entire USPS network. Contracted to the Hewlett-Packard Company on the ACE contract for the United States Postal Service. Part time shift manager for 3rd shift, fill in shift manager for main shift manager.• Management of DHCP services for USPS Class A IP address range, including the creation of DHCP Scopes and IP reservations.• Management of WINS services for USPS ACE network.• Management of Dynamic DNS services for, DNS master for the USPS.GOV fourth level internal domain.• Responsible for a team of 8 engineers, including Exchange and Veritas NetBackup engineers. • Responsible for monitoring and reaction to issues with USPS mission critical servers in Exchange, RIM Blackberry, and USPS developed applications.• Support for HP ProLiant DL360 G2 and DL580 G2 servers, in single server and clustered configurations.• Lead administrator for Windows 2000 and 2003 clustered servers.