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A customer advocacy solution engineer who effectively collects end-user challenges, defines deliverable solutions, and translates into digestible business and technical requirements. An effective communicator who believes candid collaboration is critical in managing scope and schedule expectations. Leader by example sharing purpose, direction and motivation to collectively deliver the most challenging solutions tailored for business users. 20+ years experience in enterprise software solutions as an engineer, pre-sales architect, trainer, product manager, and software development team member feeling most comfortable as client's liaison to our development team.
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Principal Consultant, Strategic Sales InitiativesCalabrio, Inc. Feb 2018 - PresentMinneapolis, Mn, Us
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Senior Advanced Reporting Sales EngineerCalabrio, Inc. Apr 2017 - PresentMinneapolis, Mn, Us
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Sales Engineering ManagerCalabrio, Inc. Apr 2017 - PresentMinneapolis, Mn, Us
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Director Of Customer SuccessSymmetrics Business Intelligence Solutions Apr 2005 - PresentI am responsible for the success of our global customers by effectively managing the expectations from pre-sales all the way through development and maintenance cycles. -
Senior Contact Center Performance AnaylstRegister.Com Apr 2003 - Mar 2005New York, Ny, UsDesigned, developed and deployed tools to measure workforce efficiency and other contact center resources. -
It Helpdesk AnalystResolve Corporation Mar 2002 - Apr 2003CaDesigned, developed and supported contact center agent portal which contained necessary tools for representatives to efficiently monitor their performance and access ever-evolving resources. -
Technical Product Manager / Software DeveloperPacific Edge Software Dec 1999 - Oct 2002UsIntegrated OEM BI reporting tools within our enterprise project portfolio software solution. Provided product vision in regards to the output of our solution and managed the development team through the project life cycle. -
Crystal Enterprise Developer - ContractOnvia Apr 2000 - Apr 2001Seattle, Wa, UsUsing industry leading BI tools, I implemented an automated customer billing and invoice solution which disseminated bi-weekly subscriptions to all customers. -
Report Development Team LeadTidemark Jan 1999 - Dec 1999Led team of custom report developers integrating user-defined requirements within our company developed e-government application.
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Report Development Team LeadCordada Group Jan 1998 - Jan 1999Led team of report developers to support implementation of legacy government management software.
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Tech Support Resource / Contact Center SupervisorAil/Tco Systems Jan 1997 - Jan 1998Technical resource supporting call center agents with escalation calls and other technical challenges.
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Sergeant - Military Intelligence AnalystUs Army Nov 1992 - Nov 1996Arlington, Virginia, UsStudied and analyzed enemy capabilities/tendencies and applied them to doctrine to assemble probable course of actions. Military leader responsible for the health, welfare and development of subordinate soldiers.
Jason Pape Skills
Jason Pape Education Details
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Bellevue CollegeInformation Technology Project Management -
Antelope Valley High School
Frequently Asked Questions about Jason Pape
What company does Jason Pape work for?
Jason Pape works for Calabrio, Inc.
What is Jason Pape's role at the current company?
Jason Pape's current role is Principal Consultant at Calabrio, Inc..
What is Jason Pape's email address?
Jason Pape's email address is ja****@****rio.com
What is Jason Pape's direct phone number?
Jason Pape's direct phone number is +176359*****
What schools did Jason Pape attend?
Jason Pape attended Bellevue College, Antelope Valley High School.
What are some of Jason Pape's interests?
Jason Pape has interest in Children.
What skills is Jason Pape known for?
Jason Pape has skills like Business Intelligence, Sql, Business Analysis, Pre Sales, Integration, Contact Centers, Team Leadership, Crystal Reports, Agile Methodologies, Product Management, Enterprise Software, Project Management.
Who are Jason Pape's colleagues?
Jason Pape's colleagues are Vinay Devanira, Thomas Mccord, Justin Wilson, Jane Clark, Nathan Rogers, Pippa Rhys, Kristina Homan.
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